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Old December 1st, 2001, 04:55 PM   #1
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Thank you ZGC.com

I just wanted to say thanks to Christine at ZGC.com for the wonderful help in trying to find my camera. Being a newbie, I almost made the mistake of going to an online outfit that offered the XL1s for a ridiculously low price. After coming to DVINFO.NET and reading reviews, I am glad I went through ZGC, one of the sponsors.

Very friendly, delivered on time and always available if any questions.

Gilbert
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Old December 1st, 2001, 06:52 PM   #2
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Christine was a great help with my recent order as well. I recommend ZGC without reservation.

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Old April 20th, 2002, 01:39 AM   #3
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I've said this in other posts, but this one is appropriate.

I was shopping for an XL1S (PAL) with a warranty that would cover me while I was in the States and that would also cover me when I moved back to South Africa. I tried everyone and then I came across ZGC. Chris was polite, enthusiastic and generally on top of it. Within a day she was back to me with the answer I was hoping for. Needless to say I'm the proud owner of a new XL1S (PAL) with an International Warranty, and Chris has been getting orders from me for the last 2 weeks, and counting. And even though I have a lot of Scottish blood in me, I hand over the cash with a smile, because I know I'm getting quality products from a 1st class company.

Thanks Christine and ZGC!
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Old April 22nd, 2002, 02:54 PM   #4
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I love ZGC! I have known of them for a few years now and buy form them whenever possible. If I don't buy it from ZGC it means they can't get it. I have bought a lot of gear over the years and the number one element in my satisfaction as a customer is service. I gladly pay a little more (however ZGC is competitive on most of their goods) for someone who will take care of me. How often have any of you gone out and bought from large mail order companies and been treated like a second class citizen when you want to return something. Chris and Barbara are two of the nicest people I have EVER delt with in the production world. They really want to help you and are interested in keeping you as a customer. When I call them I feel like I am calling up one of my buddies. Can't say enough about them. I encourage anyone and everone who is in this business to give them a try--you won't be sorry.

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Old April 22nd, 2002, 05:09 PM   #5
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ditto on ZGC!

I also worked with Christine. She worked some magic to make up for some backlogged stock. I compared their prices to others, they definitely are very competitive. Competitive prices, quality service from people who care, and support for this community forum; what else can you ask for!

Mention Chris Hurd and they'll take some dollars off for you.
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Old July 26th, 2002, 08:26 AM   #6
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I agree 100%

I (very reluctantly after dealing with all the bait and switch swindle meisters in NY) looked into ZGC for my xl1s and equipment. I was VERY satisfied with the prices and the service was absolutely top-notch. If I ever go anywhere else to pick up an item it will be because they can't get it.

An extra special thanks to Christine for putting up with my MANY emailed questions and the hand holding in explaining differences in some items. They have a customer for life!

If you are reading this, thanks again Christine and ZGC!

Jason T
Burlington NC
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Old August 14th, 2002, 10:53 PM   #7
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After purchasing another camera from ZGC I can only reaffirm the observations I made to start this thread. (Really) Terrific price. Terrific service. Terrific people.

If you're planning to purchase a new camera or significant accessories you really owe it to yourself to give ZGC a call first. Discussing such a purchase with Christine or Mizell is a far nicer experience than just clicking that Submit button.

And, hey, when was the last time that B&H sent you a t-shirt or hat...yeah, in your dreams sky boy. Not to knock them; they are a staple for stuff and a good outfit. But, really,...
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Old August 26th, 2002, 04:20 AM   #8
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I live and work in Amsterdam and i own a canon xl1, prices here are much more expensive then the States so i was looking for a good dealer across. ZGC and specially its representative Cristine was very attentive, made me a good deal and delivered the goods first class! I never bought anything over internet (because you cannot see what you are buying) But i spend over a thousand dollars on goodies and payed through paypal. They are my favorite for new purchases!!
i wish they would know what service means in Holland, like i got it there. By the way, Cris hope to see you in Amsterdam this year at the IBC!
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Old December 11th, 2002, 08:40 PM   #9
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ZGC rules!!!!!!!!!! Chris is the best salesperson in the world!
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Old April 22nd, 2003, 04:45 PM   #10
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ZGC - Christine

Firstly thanks to DVINFO for finding me ZGC. I haven't bought or promised to buy a single thing from ZGC and Christine has been just amazing. Although for this canuck it means a little trip south-east it will be more than worth it.
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Old April 22nd, 2003, 05:07 PM   #11
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They really are good people, Frank. I've made many purchases from them and had nothing but good experiences. Super support, super service. We're very proud to have them as one of our sponsors here.
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Old May 7th, 2003, 10:51 AM   #12
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THANKS for GREAT advice!!!

Thank you soooo much to the folks who "chimed in" so quickly with advice. I've been on the phone all morning with Canon, Chris at ZGC (AWESOME gal!!!) and a few other folks. Coming close to a decision and will absolutely be a lifetime customer at ZGC. God Bless and many peaceful video shoots ahead! :-) Roze
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Old May 12th, 2003, 07:48 PM   #13
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Chris @ ZGC

What a woman! Every company needs one of these girls to run the show.

I write her, call her and her is always the same great her.

Her never forgets ya and her never forgets your order.

Her goes out of the way to be her. Just a fantastic person to do business with.

Cheers to Chris!
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Old May 13th, 2003, 11:38 AM   #14
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I echo this compliment. ZGC gave me great service when I bought my mic and Beachtek.
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Old May 13th, 2003, 11:42 AM   #15
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She is awesome. The whole staff there is great, but she's their secret weapon.
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