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-   -   Verizon U620L Cellular Modem (https://www.dvinfo.net/forum/jvc-4kcam-pro-handheld-camcorders/533886-verizon-u620l-cellular-modem.html)

Romondo Davis April 8th, 2017 07:23 AM

Verizon U620L Cellular Modem
 
I recently purchased this device but can't get the IP address to resolve. The modem works perfectly when plugged into a computer, but when plugged in to my GY-HM200's Host port and successfully selected it in the Connection Setup screen, the Remote Control page can't be accessed from the IP address.

Anyone experience this issue and have a solution?

Chris Hurd April 8th, 2017 07:31 AM

Re: Verizon U620L Cellular Modem
 
Romondo, welcome to DV Info Net.

I can tell you that JVC watches this forum, but since this is the weekend, it might be Monday before you get a reply.

Of course, it's always possible that fellow members here will have some helpful advice to offer. It sounds to me like a compatibility issue.

Romondo Davis April 11th, 2017 04:53 PM

Re: Verizon U620L Cellular Modem
 
I spent considerable time on the phone with a Verizon IT specialist who explained that the problem is the ipv4 IP address displayed in the Status screen is private. If the I could get an ipV6 address, I would be able to access the Control Panel. I don't believe this camera will display an ipv6 address.

The tech told me the real solution is to purchase a static IP address. I'm looking for any documentation by JVC that states that that is a requirement or this to work.

Chris Hurd April 11th, 2017 08:12 PM

Re: Verizon U620L Cellular Modem
 
Romondo, thanks for the update. I'll try to put this discussion in front of someone at JVC.

Jim Michael April 12th, 2017 06:42 AM

Re: Verizon U620L Cellular Modem
 
From the device google "what is my ip" and see if you don't find out your ipV6 address.

Earl Thurston April 21st, 2017 03:27 PM

Re: Verizon U620L Cellular Modem
 
I think this is in the wrong section. OP mentioned the GY-HM200 (4K camera), not the GY-HD200 (HDV camera)

Chris Hurd April 21st, 2017 05:43 PM

Re: Verizon U620L Cellular Modem
 
Thanks for catching that, Earl... so moved.


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