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GY-LS300, GY-HM250, HM200, HM180 and HM170 recording 4K Ultra-High Definition video.

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Old April 8th, 2017, 07:23 AM   #1
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Verizon U620L Cellular Modem

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I recently purchased this device but can't get the IP address to resolve. The modem works perfectly when plugged into a computer, but when plugged in to my GY-HM200's Host port and successfully selected it in the Connection Setup screen, the Remote Control page can't be accessed from the IP address.

Anyone experience this issue and have a solution?
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Old April 8th, 2017, 07:31 AM   #2
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Re: Verizon U620L Cellular Modem

Romondo, welcome to DV Info Net.

I can tell you that JVC watches this forum, but since this is the weekend, it might be Monday before you get a reply.

Of course, it's always possible that fellow members here will have some helpful advice to offer. It sounds to me like a compatibility issue.
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Old April 11th, 2017, 04:53 PM   #3
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Re: Verizon U620L Cellular Modem

I spent considerable time on the phone with a Verizon IT specialist who explained that the problem is the ipv4 IP address displayed in the Status screen is private. If the I could get an ipV6 address, I would be able to access the Control Panel. I don't believe this camera will display an ipv6 address.

The tech told me the real solution is to purchase a static IP address. I'm looking for any documentation by JVC that states that that is a requirement or this to work.
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Old April 11th, 2017, 08:12 PM   #4
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Re: Verizon U620L Cellular Modem

Romondo, thanks for the update. I'll try to put this discussion in front of someone at JVC.
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Old April 12th, 2017, 06:42 AM   #5
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Re: Verizon U620L Cellular Modem

From the device google "what is my ip" and see if you don't find out your ipV6 address.
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Old April 21st, 2017, 03:27 PM   #6
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Re: Verizon U620L Cellular Modem

I think this is in the wrong section. OP mentioned the GY-HM200 (4K camera), not the GY-HD200 (HDV camera)
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Old April 21st, 2017, 05:43 PM   #7
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Re: Verizon U620L Cellular Modem

Thanks for catching that, Earl... so moved.
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