Audio Problems Anyone?

Paul Mogg · May 21st, 2004, 11:08 AM

By the way, I was told the HD1OU is only being repaired/serviced at JVC's Cypress CA service center, and that's where I sent mine. The phone number is (714) 229 8011

Heath McKnight · May 21st, 2004, 11:10 AM

I talked to someone in JVC and am sending my camera the first week of June. I have too many gigs beforehand.

heath

Daniel Moloko · May 21st, 2004, 03:37 PM

if i buy a new HD10u today from B&H, is it comming with the audio problem solved? or do i have to recieve and send it back to JVC for the fixing?

how can i be sure to buy a HD10u with the audio problem solved?

Heath McKnight · May 21st, 2004, 03:55 PM

When you order from B&H, you'll never know until you get it. But from what I understand, that problem was fixed in later models. The earlier models needed a different kind of fix to remedy it.

heath

Christopher C. Murphy · June 4th, 2004, 12:44 PM

Can we post serial numbers and see what "batch" our cameras came from? I believe my audio is ok, but want to make sure.

Bought mid- 2003 -- Serial#: 11860178

Anyone else care to share? The serial is on the bottom of camera in plain few.

Murph

Christopher C. Murphy · June 4th, 2004, 12:45 PM

Can we post serial numbers and see what "batch" our camera came from?

Bought mid- 2003 -- Serial#: 11860178

Anyone else care to share? The serial is on the bottom of camera in plain few.

Murph

Paul Mogg · June 4th, 2004, 07:54 PM

My JY-HD1OU is serial #10860009 bought June 2003, 1 year old this month!

Paul

Christopher C. Murphy · June 5th, 2004, 07:52 PM

Paul, did yours need audio fixing?

Also, has JVC sold 1,186,017 units?!!!

Paul Mogg · June 5th, 2004, 09:50 PM

I have no idea how many they've sold Christopher, but yes, mine did need the audio fixing, it came back a couple of weeks ago and is now just fine.

Cheers

Paul

Heath McKnight · June 5th, 2004, 10:03 PM

Murph,

That number sounds grossly too high. I heard a much lower number at the HDV Roadshow.

heath

Sten Newfield · June 6th, 2004, 04:52 AM

Can you guys perhaps post a few before/after clips to illustrate the audio problem? I received my brand new HD10 last Thursday and to me the audio, either recorded with the on board mic or AT897, seems fine. Regardless, I'd like to be sure there's no problem.

Paul Mogg · June 6th, 2004, 08:19 AM

I'm sure it was just the very early models off the shelf that had the problem, for me it was only when recording through the XLR's, but it sounded like a very short slap-back echo was being added to the sound on input. The casual listener might not notice it, but if you were editing dialogue on a decent system you definitely would, I don't have any examples I'm afraid. If you're listening to well isolated dialogue such as you might get off a good Lav mike and you're not hearing it, your camera probably doesn't have the problem.

All the best,

Heath McKnight · June 6th, 2004, 10:06 AM

Paul is right on both counts, esp. the fact that early cameras really were the only ones who had that problem.

heath

Sten Newfield · June 6th, 2004, 03:35 PM

I just recorded a piece of dialogue using an extrenal mic thru XLR and the audio came out crystal clear. So I assume anybody who will get the camera from B+H in these days will get the improved version.

Glenn Gipson · June 6th, 2004, 06:26 PM

So when the sound works good, how does it compare to other Prosumer cameras?

May 21st, 2004, 11:08 AM	#31
Paul Mogg Major Player Join Date: Apr 2003 Location: San Francisco CA Posts: 386	By the way, I was told the HD1OU is only being repaired/serviced at JVC's Cypress CA service center, and that's where I sent mine. The phone number is (714) 229 8011 __________________ Paul

May 21st, 2004, 11:10 AM	#32
Heath McKnight MPS Digital Studios Join Date: Apr 2003 Location: Palm Beach County, Florida Posts: 8,531	I talked to someone in JVC and am sending my camera the first week of June. I have too many gigs beforehand. heath __________________ My Final Cut Pro X blog

May 21st, 2004, 03:37 PM	#33
Daniel Moloko Regular Crew Join Date: Sep 2003 Location: Brazil Posts: 124	new cameras ship with the audio problem? if i buy a new HD10u today from B&H, is it comming with the audio problem solved? or do i have to recieve and send it back to JVC for the fixing? how can i be sure to buy a HD10u with the audio problem solved?

May 21st, 2004, 03:55 PM	#34
Heath McKnight MPS Digital Studios Join Date: Apr 2003 Location: Palm Beach County, Florida Posts: 8,531	When you order from B&H, you'll never know until you get it. But from what I understand, that problem was fixed in later models. The earlier models needed a different kind of fix to remedy it. heath __________________ My Final Cut Pro X blog

June 4th, 2004, 12:44 PM	#35
Christopher C. Murphy Trustee Join Date: Sep 2003 Location: Boston, MA Posts: 1,707	Audio problems - finding which batch we got. Can we post serial numbers and see what "batch" our cameras came from? I believe my audio is ok, but want to make sure. Bought mid- 2003 -- Serial#: 11860178 Anyone else care to share? The serial is on the bottom of camera in plain few. Murph __________________ Christopher C. Murphy Director, Producer, Writer

June 4th, 2004, 12:45 PM	#36
Christopher C. Murphy Trustee Join Date: Sep 2003 Location: Boston, MA Posts: 1,707	Audio problems - finding which batch we got. Can we post serial numbers and see what "batch" our camera came from? Bought mid- 2003 -- Serial#: 11860178 Anyone else care to share? The serial is on the bottom of camera in plain few. Murph __________________ Christopher C. Murphy Director, Producer, Writer

June 4th, 2004, 07:54 PM	#37
Paul Mogg Major Player Join Date: Apr 2003 Location: San Francisco CA Posts: 386	My JY-HD1OU is serial #10860009 bought June 2003, 1 year old this month! Paul __________________ Paul

June 5th, 2004, 07:52 PM	#38
Christopher C. Murphy Trustee Join Date: Sep 2003 Location: Boston, MA Posts: 1,707	Paul, did yours need audio fixing? Also, has JVC sold 1,186,017 units?!!! __________________ Christopher C. Murphy Director, Producer, Writer

June 5th, 2004, 09:50 PM	#39
Paul Mogg Major Player Join Date: Apr 2003 Location: San Francisco CA Posts: 386	I have no idea how many they've sold Christopher, but yes, mine did need the audio fixing, it came back a couple of weeks ago and is now just fine. Cheers Paul __________________ Paul

June 5th, 2004, 10:03 PM	#40
Heath McKnight MPS Digital Studios Join Date: Apr 2003 Location: Palm Beach County, Florida Posts: 8,531	Murph, That number sounds grossly too high. I heard a much lower number at the HDV Roadshow. heath __________________ My Final Cut Pro X blog

June 6th, 2004, 04:52 AM	#41
Sten Newfield Regular Crew Join Date: Jan 2004 Location: San Diego, CA Posts: 36	Can you guys perhaps post a few before/after clips to illustrate the audio problem? I received my brand new HD10 last Thursday and to me the audio, either recorded with the on board mic or AT897, seems fine. Regardless, I'd like to be sure there's no problem. __________________ -ztn

June 6th, 2004, 08:19 AM	#42
Paul Mogg Major Player Join Date: Apr 2003 Location: San Francisco CA Posts: 386	I'm sure it was just the very early models off the shelf that had the problem, for me it was only when recording through the XLR's, but it sounded like a very short slap-back echo was being added to the sound on input. The casual listener might not notice it, but if you were editing dialogue on a decent system you definitely would, I don't have any examples I'm afraid. If you're listening to well isolated dialogue such as you might get off a good Lav mike and you're not hearing it, your camera probably doesn't have the problem. All the best, __________________ Paul

June 6th, 2004, 10:06 AM	#43
Heath McKnight MPS Digital Studios Join Date: Apr 2003 Location: Palm Beach County, Florida Posts: 8,531	Paul is right on both counts, esp. the fact that early cameras really were the only ones who had that problem. heath __________________ My Final Cut Pro X blog

June 6th, 2004, 03:35 PM	#44
Sten Newfield Regular Crew Join Date: Jan 2004 Location: San Diego, CA Posts: 36	I just recorded a piece of dialogue using an extrenal mic thru XLR and the audio came out crystal clear. So I assume anybody who will get the camera from B+H in these days will get the improved version. __________________ -ztn

June 6th, 2004, 06:26 PM	#45
Glenn Gipson Major Player Join Date: Jan 2003 Location: Plainfield, New Jersey Posts: 927	So when the sound works good, how does it compare to other Prosumer cameras?