Bright Green Spot
 

Hello everyone,
My excitement of a brand new HD1 didn’t last for a long time.
The first thing I noticed is a bright green spot right at the center of the image.
The size is small, but very noticeable.
I hoped that this is just LCD dead pixels, but unfortunately it wasn’t.
Did anybody experience similar problems and what is the best way to handle it?
I bought my camera at B&H. This is very reputable company, but how well and how fast they handle exchange. Should I contact JVC?

I would appreciate your response.

I don't know what you should do about it, but it's not an uncommon thing, I know of at least one other guy who has the exact same thing: a bright green pixel that's in the lower left corner that gets recorded through all the video.

If your camera's brand new, definitely contact B&H, and if you don't get satisfaction from them, try JVC.

Someone else had this problem, or something similar.

Here's the link to the earlier discussion about a green ring.

As I always tell everyone, post up about it here so we can watch out for similar problems. Then, call JVC and get tech support. If they tell you what the problem is and how they'll fix it, let us know, too! It always helps us out!

But call JVC's tech support!

heath

Thanks for your response guys. I’ll call B&H and JVC on Monday and let you know what happens.

I have a Canon Xl1 which had a similiar problem. About a year ago it started to show a little white dot accross the video. I sent the camera to Canon, they said it was a burned pixel and it would cost about $1000 to replace the CCD chip.

Warranties! I always get a five year warranty!

heath

From my own personal experience it could be one of two things:

a: A 'burnt' pixel on the CCD. This is easily recognizable as the fault remains stationary. Solution: return to JVC service for CCD replacement.

b. The complimentary opposite effect when a bright direct or reflective source of light is captured. At times this looks almost like a prismatic breakup of white light into it's individual components...
Solution: The HD10 manual mentions the avoidance of shooting directly into the sun, and it's worth avoiding directly shooting any bright light source without filtering.....

Well, B&H accepted exchange. Shipping is my responsibilities, but they will take care of the rest. At least I will get a new camcorder and hopefully - working one.
The only one confusing requirement is less than 2 hours of use. I'm not sure that I didn't exceed that time.
Did a lot of testing to be sure that it's the only problem with HD1.
They said that there is a way to find out exactly for how long time it was used.
I know about hidden menus. I have one on my plasma TV.
It opens door for a lot of fine adjustments, settings and statistical info. Pretty sure there is one for GR-HD1. It would be great to know.

Anyway, thanks again for your participation.
Alex

Glad it worked out. Can you pay more and get an HD10 instead? That is, if you want one... ;-)

heath

I thought about it. Spent a lot of time reading reviews, posts, comparing clips and etc.
The truth is that I don’t need any of the features except corrected edge enhancement.
Some of my experiments (while I had a broken camcorder for a day), were to prove to myself that it can be done during editing process and also reducing sharpness of TV.
I thought I proved it, but now when you raised this question, I’m confused again.

Don't be confused, if you want less edge enhancement and some better features, go with the HD10. If you want to save money and feel fine with the HD1, stick with it! :-)

heath