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-   -   Does JVC have Tech Support? (https://www.dvinfo.net/forum/jvc-gy-hd-series-camera-systems/112826-does-jvc-have-tech-support.html)

John Sirb January 21st, 2008 11:31 AM

Does JVC have Tech Support?
 
Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA.
I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets.
and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada.

and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet
any helpful suggestions?

Chris Hurd January 21st, 2008 01:09 PM

Run, don't walk to this thread:

http://www.dvinfo.net/conf/showthread.php?t=73190

You *must* get your dealer involved immediately.

John Sirb January 21st, 2008 02:56 PM

Thanks Chris
--it's going back to B & H many thanks to them !!


as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number.


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