Does JVC have Tech Support? at DVinfo.net

John Sirb · January 21st, 2008, 11:31 AM

Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA.
I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets.
and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada.

and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet
any helpful suggestions?

Chris Hurd · January 21st, 2008, 01:09 PM

Run, don't walk to this thread:

http://www.dvinfo.net/conf/showthread.php?t=73190

You *must* get your dealer involved immediately.

John Sirb · January 21st, 2008, 02:56 PM

Thanks Chris
--it's going back to B & H many thanks to them !!

as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number.

January 21st, 2008, 11:31 AM	#1
John Sirb Regular Crew Join Date: Dec 2007 Location: Amherst, OH Posts: 134	Does JVC have Tech Support? Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA. I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets. and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada. and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet any helpful suggestions?

January 21st, 2008, 01:09 PM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Run, don't walk to this thread: http://www.dvinfo.net/conf/showthread.php?t=73190 You must get your dealer involved immediately. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

January 21st, 2008, 02:56 PM	#3
John Sirb Regular Crew Join Date: Dec 2007 Location: Amherst, OH Posts: 134	Thanks Chris --it's going back to B & H many thanks to them !! as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number.