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JVC GY-HD Series Camera Systems
GY-HD 100 & 200 series ProHD HDV camcorders & decks.


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Old January 21st, 2008, 11:31 AM   #1
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Does JVC have Tech Support?

Purchased an HD200 a few weeks ago and found the the Ch.2 audio is DOA.
I've sent 2 emails 'requesting support' and left a message at the extension that picks up for info on 'the perfecr experience" and the only thing I've gotten is the sound of crickets.
and it's not the first time, I had a simple question about the Anton promo and sent emails to three different people ( regional & district ) and nada.

and before it's asked, no, I haven't tried calling the dealer ( B&H ) yet
any helpful suggestions?
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Old January 21st, 2008, 01:09 PM   #2
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Run, don't walk to this thread:

http://www.dvinfo.net/conf/showthread.php?t=73190

You *must* get your dealer involved immediately.
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Old January 21st, 2008, 02:56 PM   #3
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Thanks Chris
--it's going back to B & H many thanks to them !!


as far as the number in the other thread, that's what I was calling, seems more like a general info phone tree than a support number.
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DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
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