Does JVC still have the Aurora Service Ctr? at DVinfo.net

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Old April 23rd, 2010, 10:59 AM   #1
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Does JVC still have the Aurora Service Ctr?

Need to send a camera in for service and would rather send it there
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Old April 23rd, 2010, 04:29 PM   #2
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I'm pretty sure they do but have you checked their website. They used to list the centers.
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Old April 23rd, 2010, 04:57 PM   #3
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I have checked the website, but I don't think I have the necessary security clearance because the only thing I can find is that dang customer service phone prompt number
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Last edited by John Sirb; April 23rd, 2010 at 07:49 PM.
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Old April 23rd, 2010, 06:43 PM   #4
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ah, I forgot about the famous phone purgatory. I'll look to see if I still the direct number.

Hold on a minute.

Nope, I must have gotten rid of the number after I stopped using JVC cameras but maybe you can shout out to Craig Yagnani (sp). He a JVC rep and should be able to help you out.
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Old April 30th, 2010, 05:43 PM   #5
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JVC Professional Service

The JVC Professional Service facility is located in Cypress, California:

JVC Professional Service
5665 Corporate Avenue
Cypress, CA 90630
(800) 582-5825

In addition, we have a Field Support Engineer located in your area:
(630) 851-7855 x7710

For more information, please visit our Support site on the JVC Professional web page:
JVC Professional Customer Support

Hope this information is helpful.

Craig
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Old April 30th, 2010, 06:19 PM   #6
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Thanks a bunch, Craig -- much appreciated!
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Old April 30th, 2010, 06:47 PM   #7
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Craig,
I must apologize for butchering the spelling of your last name. I was trying to get it right from memory but at my age, I'm lucky to spell my own name right.
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