HD 100 Won't turn on. at DVinfo.net

Dan Frantz · May 16th, 2010, 06:00 PM

So, today I shot with my used HD 100 for the first time. As I was capturing the battery died about half-way through the capture. I then switched out the battery and attempted to power it on, nothing happened. I disconnected everything and tried turning it on with three different batteries and it still hasn't turned on. The only thing I can think of that could have been a problem was me turning the camera on and off a lot throughout the day to conserve power.

Anyone have any insight/advise I'm really starting to fret here.

Thanks in advance,
-Dan

Phil Balsdon · May 17th, 2010, 04:59 AM

Probably just a fuse blown.
Have you tried turning it on with the power adaptor instead of the battery?

Eric Darling · May 17th, 2010, 06:53 AM

Sounds like a blown fuse. These things are not user serviceable on this camera, unfortunately. I've got one that needs to go back, too.

JVC Professional Customer Support - Authorized Service Center Locator

Dan Frantz · May 17th, 2010, 02:10 PM

Alright well that's a relief sort of... anyone know what the general turn around time is and how much it costs to replace a fuse? I'm hoping to be out shooting again by the end of June. Also, because I bought it used I don't have a power adapter, just the batteries.

As an after thought, is it possible to shoot in HD on the JVC and capture using a cheapo Chinese knock off HDV camera as a deck as opposed to the JVC? Any major drawbacks to this? Because that's what I've done in the with DV but I'm not sure about HDV...

Eric Darling · May 17th, 2010, 02:24 PM

Well, your post reminded me that I had to get this taken care of for a multi-camera shoot coming up in June. So, I called up their service center and asked both of those same questions just today. Current turn time, I'm told, is 3 weeks before your received camera even gets on the bench. Then, they'll call you with an estimate for repair. I'm told it's $150/hr. for service, plus whatever parts they need to use. I'm sure the fuse is a cheap part, but with shipping and everything, I'm budgeting $200 for this repair.

Frankly, on any other professional camera I've ever owned, this was a user-serviceable item. So, I'm pretty disappointed that a 25 cent part is going to cost me about $200 plus a month of down time. Ridiculous!
I'm going to think twice before going with JVC again.

Eric Darling · May 17th, 2010, 02:28 PM

Oh yeah, about your HDV via an external camera question.... JVC uses a pretty underused version of the HDV spec - I think just about everyone else uses HDV2, but these cameras are HDV1. So, your only real option (and the one that I use) is the Firestore hard drive recorder. It's not cheap, but it sure does speed up the workflow.

Dan Frantz · May 17th, 2010, 03:08 PM

Wow, that's a bit insane. I called the pro service line twice today but no one picked up so thanks for letting me know. Oh and thanks for the heads up on the firestore hopefully one day I'll invest in one. Good luck with your camera!

Dan Frantz · June 1st, 2010, 06:21 AM

Well, after about 10 seprate failed calls to JVC's "Pro service" I gave up on them entirely. I rememered seeing a post about Tek Media doing JVC repairs so I looked into them. I gave them a ring and they said they could do a fuse replacement so, I sent it in. Well, a week passed the camera arrived and it turned out it's a powerboard failure. So, It's gonna run me about $750 to get it repaired :/.

May 16th, 2010, 06:00 PM	#1
Dan Frantz Regular Crew Join Date: Apr 2010 Location: Downingtown PA Posts: 31	HD 100 Won't turn on. So, today I shot with my used HD 100 for the first time. As I was capturing the battery died about half-way through the capture. I then switched out the battery and attempted to power it on, nothing happened. I disconnected everything and tried turning it on with three different batteries and it still hasn't turned on. The only thing I can think of that could have been a problem was me turning the camera on and off a lot throughout the day to conserve power. Anyone have any insight/advise I'm really starting to fret here. Thanks in advance, -Dan

May 17th, 2010, 04:59 AM	#2
Phil Balsdon Regular Crew Join Date: May 2006 Location: Sydney, Australia Posts: 91	Probably just a fuse blown. Have you tried turning it on with the power adaptor instead of the battery?

May 17th, 2010, 06:53 AM	#3
Eric Darling Major Player Join Date: Jun 2006 Location: Savannah, GA Posts: 463	Sounds like a blown fuse. These things are not user serviceable on this camera, unfortunately. I've got one that needs to go back, too. JVC Professional Customer Support - Authorized Service Center Locator

May 17th, 2010, 02:10 PM	#4
Dan Frantz Regular Crew Join Date: Apr 2010 Location: Downingtown PA Posts: 31	Alright well that's a relief sort of... anyone know what the general turn around time is and how much it costs to replace a fuse? I'm hoping to be out shooting again by the end of June. Also, because I bought it used I don't have a power adapter, just the batteries. As an after thought, is it possible to shoot in HD on the JVC and capture using a cheapo Chinese knock off HDV camera as a deck as opposed to the JVC? Any major drawbacks to this? Because that's what I've done in the with DV but I'm not sure about HDV...

May 17th, 2010, 02:24 PM	#5
Eric Darling Major Player Join Date: Jun 2006 Location: Savannah, GA Posts: 463	Well, your post reminded me that I had to get this taken care of for a multi-camera shoot coming up in June. So, I called up their service center and asked both of those same questions just today. Current turn time, I'm told, is 3 weeks before your received camera even gets on the bench. Then, they'll call you with an estimate for repair. I'm told it's $150/hr. for service, plus whatever parts they need to use. I'm sure the fuse is a cheap part, but with shipping and everything, I'm budgeting $200 for this repair. Frankly, on any other professional camera I've ever owned, this was a user-serviceable item. So, I'm pretty disappointed that a 25 cent part is going to cost me about $200 plus a month of down time. Ridiculous! I'm going to think twice before going with JVC again.

May 17th, 2010, 02:28 PM	#6
Eric Darling Major Player Join Date: Jun 2006 Location: Savannah, GA Posts: 463	Oh yeah, about your HDV via an external camera question.... JVC uses a pretty underused version of the HDV spec - I think just about everyone else uses HDV2, but these cameras are HDV1. So, your only real option (and the one that I use) is the Firestore hard drive recorder. It's not cheap, but it sure does speed up the workflow.

May 17th, 2010, 03:08 PM	#7
Dan Frantz Regular Crew Join Date: Apr 2010 Location: Downingtown PA Posts: 31	Wow, that's a bit insane. I called the pro service line twice today but no one picked up so thanks for letting me know. Oh and thanks for the heads up on the firestore hopefully one day I'll invest in one. Good luck with your camera!

June 1st, 2010, 06:21 AM	#8
Dan Frantz Regular Crew Join Date: Apr 2010 Location: Downingtown PA Posts: 31	Well, after about 10 seprate failed calls to JVC's "Pro service" I gave up on them entirely. I rememered seeing a post about Tek Media doing JVC repairs so I looked into them. I gave them a ring and they said they could do a fuse replacement so, I sent it in. Well, a week passed the camera arrived and it turned out it's a powerboard failure. So, It's gonna run me about $750 to get it repaired :/.