Missing pixels? at DVinfo.net

David Scattergood · September 2nd, 2006, 06:13 AM

Hi all, I did not intend for this to be my first post - that was to be a more postive post with thanks - I've been reading this thread for some time and actually helped me decide on a decision when scouting for a camera.
I chose the GY HD100!...but I'll post more on that later...for now....a problem:

Experimenting with my new camera last night and have noticed what appears to be missing pixels on the VF/LCD and the output image/footage on the widescreen television.
Only had the camera a couple of weeks and have been away for most of that time - this is the first time I've really started to get to grips with it.
It appears as a white dot (a few pixels by a few pixels) just off the centre of the screen - this would be fine if it was merely appearing on the LCD but it's not - it's there on playback and is quite obvious once you clock onto it.
Anyone heard of this problem before? Am I looking at sending the camera back?
Many thanks

Michael Anderson · September 2nd, 2006, 09:19 AM

What you're experiencing is a dead pixel on the camera's CCD. This is not an uncommon occurrence with digital camera's. I sent my first HD-100 back because it got a dead pixel within two days of opening the box. The second HD-100 I received lasted about three weeks before getting a dead pixel. The simple fix is a few buttons away. I would suggest calling JVC's tech support (1-800-582-5825) and describing your problem to them. If it is indeed a dead pixel then they will walk you through a quick button sequence that will isolate and remove the dead pixel.

Good Luck,
Michael Anderson

Antony Michael Wilson · September 2nd, 2006, 09:41 AM

Hi David

I don't think it's going too far to say that dead pixels are pretty common with the HD100. The good news is that it's an easy fix with such comprehensive menu commands/settings. Email me privately and I'll give you the fix so you don't have to call JVC in the States and you can do it yourself in a few minutes:

tonywilson@gmx.net

Tim Dashwood · September 2nd, 2006, 10:58 AM

David,

See Ken Freed's post in this thread.

http://www.dvinfo.net/conf/showthread.php?t=68211

David Scattergood · September 2nd, 2006, 11:45 AM

Hey thanks for the responses folks! Forgive me if I don't get back to you straight away today - I'm doing a 100 mile bike ride tomorrow and my nerves are a little frayed!
If I can fix this myself then that is particularly great news. As I said, I would of preferred to start my first post with more positive pronouncements/announcements - I've been blown away by some of the clips shown on this forum in particular.
I'll mail you shortly Anthony...I have to fit tyres on my bike and that's not going too well either!
Cheers for the link Tim.
Regards
Dave.

David Scattergood · September 4th, 2006, 09:13 AM

Thanks folks - this seems to have worked a treat...I'll double check later, but so far it appears to have eliminated said pixels (almost like 1 x 3 long they were).
Dave.

September 2nd, 2006, 06:13 AM	#1
David Scattergood Major Player Join Date: Aug 2006 Location: Manchester, UK Posts: 755	Missing pixels? Hi all, I did not intend for this to be my first post - that was to be a more postive post with thanks - I've been reading this thread for some time and actually helped me decide on a decision when scouting for a camera. I chose the GY HD100!...but I'll post more on that later...for now....a problem: Experimenting with my new camera last night and have noticed what appears to be missing pixels on the VF/LCD and the output image/footage on the widescreen television. Only had the camera a couple of weeks and have been away for most of that time - this is the first time I've really started to get to grips with it. It appears as a white dot (a few pixels by a few pixels) just off the centre of the screen - this would be fine if it was merely appearing on the LCD but it's not - it's there on playback and is quite obvious once you clock onto it. Anyone heard of this problem before? Am I looking at sending the camera back? Many thanks

September 2nd, 2006, 09:19 AM	#2
Michael Anderson New Boot Join Date: Jun 2006 Location: Milwaukee Wisconsin Posts: 10	Dead pixle What you're experiencing is a dead pixel on the camera's CCD. This is not an uncommon occurrence with digital camera's. I sent my first HD-100 back because it got a dead pixel within two days of opening the box. The second HD-100 I received lasted about three weeks before getting a dead pixel. The simple fix is a few buttons away. I would suggest calling JVC's tech support (1-800-582-5825) and describing your problem to them. If it is indeed a dead pixel then they will walk you through a quick button sequence that will isolate and remove the dead pixel. Good Luck, Michael Anderson

September 2nd, 2006, 10:58 AM	#4
Tim Dashwood Wrangler Join Date: Aug 2005 Location: Toronto, ON, Canada Posts: 3,637	David, See Ken Freed's post in this thread. http://www.dvinfo.net/conf/showthread.php?t=68211 __________________ Tim Dashwood

September 2nd, 2006, 09:41 AM	#3
Antony Michael Wilson Major Player Join Date: Sep 2005 Location: London, UK Posts: 343	Hi David I don't think it's going too far to say that dead pixels are pretty common with the HD100. The good news is that it's an easy fix with such comprehensive menu commands/settings. Email me privately and I'll give you the fix so you don't have to call JVC in the States and you can do it yourself in a few minutes: tonywilson@gmx.net

September 2nd, 2006, 11:45 AM	#5
David Scattergood Major Player Join Date: Aug 2006 Location: Manchester, UK Posts: 755	Hey thanks for the responses folks! Forgive me if I don't get back to you straight away today - I'm doing a 100 mile bike ride tomorrow and my nerves are a little frayed! If I can fix this myself then that is particularly great news. As I said, I would of preferred to start my first post with more positive pronouncements/announcements - I've been blown away by some of the clips shown on this forum in particular. I'll mail you shortly Anthony...I have to fit tyres on my bike and that's not going too well either! Cheers for the link Tim. Regards Dave.

September 4th, 2006, 09:13 AM	#6
David Scattergood Major Player Join Date: Aug 2006 Location: Manchester, UK Posts: 755	Thanks folks - this seems to have worked a treat...I'll double check later, but so far it appears to have eliminated said pixels (almost like 1 x 3 long they were). Dave.