Green Halo zoom in gy-hm700

Tim Dashwood · August 18th, 2009, 09:57 AM

Which lens is this Mike?

Mike Laisney · August 18th, 2009, 10:11 AM

Hi Tim

I have the canon 14x

Mike Laisney · August 18th, 2009, 12:57 PM

A shoot tonight, reset the camera once again , take off the UV filter

My garden shoot, Still the same probem it's start to make me very sick and begin to be in

the bad moudy :-(

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Mike Laisney · August 19th, 2009, 02:29 AM

Hi guys

You know than I have problem with some green halo (http://www.dvinfo.net/conf/jvc-gy-hm...-gy-hm700.html)

I called JVC pro France today and they told me than I am the first to have this problem, I sent still capture and clip to them.

He told me that is weird, he will try to reproduce this problem, tell JVC to investigate too.

But if the owners of GY-HM700 with canon 14X can try to reproduce this clip and sent to me or upload I will very appreciate.

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The green halo came with the high light

thanks a lot to everyone !!!!

Mike

Doug Tessler · August 19th, 2009, 07:10 AM

I returned the camera and got a new one from JVC , so just tell them you want a new one period!

Doug

Mike Laisney · August 19th, 2009, 10:43 AM

JVC SAID

There is nothing wrong with both lens or camera. It is same with those I have in stock. I have tried 2 other cameras and lenses.
The green light is flare from the lens. It came from the external light source (from windows). You need to use a proper mattebox or cutter or french-flag to cut the light or use filter e.g. Polariser or ND filter. You cannot compare with XL series camera as they use different focal length, angle and different lens element/coating.

they can't be serious ???

Doug Tessler · August 19th, 2009, 05:00 PM

Very strange indeed

Mike Laisney · August 21st, 2009, 06:42 AM

I sent back today my Gy-hm700 with the canon 14x to my dealer in UK

It's not normal than I have green flare on Highlight even on the church ( RapidShare: 1-CLICK Web hosting - Easy Filehosting )

Nobody have Big flare like me, same thing in Full Auto mode .

So I will wait to my Dealer change the Zoom or the camera, I think than it should be the zoom, JVC france wasn't unable to reproduce the green halo like me.

I will let you know guys when I will receive my Gy-hm 700 working like yours !!!!!!

Mike

Paul R Johnson · August 21st, 2009, 05:27 PM

Nigel Cooper reviewed this camera in the current issue of DV User, but it isn't on-line yet. He mentioned a green flare problem with the sample he tested. I'll did it out and re-read it!

Robert Rogoz · August 21st, 2009, 05:47 PM

[QUOTE=Mike Laisney;1234675]there is some picts about this Problem, I don't know what to do now :-(
/QUOTE]

I don't have the ability to download your footage now, as I am traveling, but from posted pictures looks like you have faulty CCD block.

Robert Rogoz · August 21st, 2009, 05:51 PM

Quote:

Originally Posted by Tim Dashwood

Which lens is this Mike?

I don't think it's a lens issue, but CCD block is faulty. Ghosting appears in all the frame grabs

Shaun Roemich · August 21st, 2009, 06:22 PM

Looks an AWFUL lot like lens flare AND colour shading to me. I think Les is certainly giving good advice here.

Robert Rogoz · August 21st, 2009, 09:03 PM

Shaun, with all due respect have you ever had a CCD unglue or shift? I had this happen. There are always 3 lines on borders of light and dark- not 5 or 7, always 3.

Mike Laisney · August 22nd, 2009, 03:44 AM

Robert Said: I don't have the ability to download your footage now, as I am traveling, but from posted pictures looks like you have faulty CCD block.

another thing it's happens between a zoom range (15 to 62)

My dealer told me than maybe it's should sent the zoom to JVC singapor fot test and also all unit from his sellers is making green ( weird you don't have this problem ), who knows if it's the camera or the zoom ! anyway has a customer I just want a replacement shortly ( I have this camera from 2 weeks ).

I don't have time to wait after dealer or sellers test, I bougth a new product it should work properly period !!!! what do you think ?

Now I need to rent a camera for a reportage on august 25 ( I sold my XL2)

Hi Robert

I upload the video to youtube, so you can have a look here

YouTube - green 4

YouTube - green 2

YouTube - green halo, gy-hm700

YouTube - green 5

Robert Rogoz · August 22nd, 2009, 11:43 AM

Mike, this is what I would do. First of all to test if it's lens, just change the lens and try another one. I bet the problem will appear again with a different lens as well, as it looks like it's a CCD issue. Diagnostic for the camera would cost about 100USD, I can't imagine it would cost much more in Europe. Bring the camera not to your dealer, but to a authorized repair shop and have them run computer diagnostic. I agree, this camera is not working properly, but JVC is notorious for bad customer service and they will most likely try to give you a shaft. The whole advice about the need to get matte box is simply nonsense. After spending 7K on a camera it should work better then this.

August 18th, 2009, 09:57 AM	#16
Tim Dashwood Wrangler Join Date: Aug 2005 Location: Toronto, ON, Canada Posts: 3,637	Which lens is this Mike? __________________ Tim Dashwood

August 18th, 2009, 12:57 PM	#18
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	A shoot tonight, reset the camera once again , take off the UV filter My garden shoot, Still the same probem it's start to make me very sick and begin to be in the bad moudy :-( RapidShare: 1-CLICK Web hosting - Easy Filehosting Last edited by Mike Laisney; August 18th, 2009 at 02:13 PM.

August 19th, 2009, 02:29 AM	#19
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	Gy-hm700 with canon 14, I need your help guys Hi guys You know than I have problem with some green halo (http://www.dvinfo.net/conf/jvc-gy-hm...-gy-hm700.html) I called JVC pro France today and they told me than I am the first to have this problem, I sent still capture and clip to them. He told me that is weird, he will try to reproduce this problem, tell JVC to investigate too. But if the owners of GY-HM700 with canon 14X can try to reproduce this clip and sent to me or upload I will very appreciate. RapidShare: 1-CLICK Web hosting - Easy Filehosting The green halo came with the high light thanks a lot to everyone !!!! Mike

August 19th, 2009, 07:10 AM	#20
Doug Tessler Major Player Join Date: Nov 2006 Location: BOCa raton fl Posts: 342	I had this problem and........ I returned the camera and got a new one from JVC , so just tell them you want a new one period! Doug

August 19th, 2009, 05:00 PM	#22
Doug Tessler Major Player Join Date: Nov 2006 Location: BOCa raton fl Posts: 342	i dont have that problem anymore Very strange indeed

August 18th, 2009, 10:11 AM	#17
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	Hi Tim I have the canon 14x

August 19th, 2009, 10:43 AM	#21
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	JVC SAID There is nothing wrong with both lens or camera. It is same with those I have in stock. I have tried 2 other cameras and lenses. The green light is flare from the lens. It came from the external light source (from windows). You need to use a proper mattebox or cutter or french-flag to cut the light or use filter e.g. Polariser or ND filter. You cannot compare with XL series camera as they use different focal length, angle and different lens element/coating. they can't be serious ???

August 21st, 2009, 06:42 AM	#23
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	I sent back today my Gy-hm700 with the canon 14x to my dealer in UK It's not normal than I have green flare on Highlight even on the church ( RapidShare: 1-CLICK Web hosting - Easy Filehosting ) Nobody have Big flare like me, same thing in Full Auto mode . So I will wait to my Dealer change the Zoom or the camera, I think than it should be the zoom, JVC france wasn't unable to reproduce the green halo like me. I will let you know guys when I will receive my Gy-hm 700 working like yours !!!!!! Mike

August 21st, 2009, 05:27 PM	#24
Paul R Johnson Inner Circle Join Date: Nov 2005 Location: Lowestoft - UK Posts: 4,016	Nigel Cooper reviewed this camera in the current issue of DV User, but it isn't on-line yet. He mentioned a green flare problem with the sample he tested. I'll did it out and re-read it!

August 21st, 2009, 05:47 PM	#25
Robert Rogoz Major Player Join Date: Sep 2007 Location: Bellingham, WA Posts: 457	[QUOTE=Mike Laisney;1234675]there is some picts about this Problem, I don't know what to do now :-( /QUOTE] I don't have the ability to download your footage now, as I am traveling, but from posted pictures looks like you have faulty CCD block.

August 21st, 2009, 06:22 PM	#27
Shaun Roemich Inner Circle Join Date: Sep 2002 Location: Vancouver, British Columbia (formerly Winnipeg, Manitoba) Canada Posts: 4,088	Looks an AWFUL lot like lens flare AND colour shading to me. I think Les is certainly giving good advice here. __________________ Shaun C. Roemich Road Dog Media - Vancouver, BC - Videographer - Webcaster www.roaddogmedia.ca Blog: http://roaddogmedia.wordpress.com/

August 21st, 2009, 09:03 PM	#28
Robert Rogoz Major Player Join Date: Sep 2007 Location: Bellingham, WA Posts: 457	Shaun, with all due respect have you ever had a CCD unglue or shift? I had this happen. There are always 3 lines on borders of light and dark- not 5 or 7, always 3.

August 22nd, 2009, 03:44 AM	#29
Mike Laisney Regular Crew Join Date: Jul 2009 Location: France (Normandy) Posts: 42	Robert Said: I don't have the ability to download your footage now, as I am traveling, but from posted pictures looks like you have faulty CCD block. another thing it's happens between a zoom range (15 to 62) My dealer told me than maybe it's should sent the zoom to JVC singapor fot test and also all unit from his sellers is making green ( weird you don't have this problem ), who knows if it's the camera or the zoom ! anyway has a customer I just want a replacement shortly ( I have this camera from 2 weeks ). I don't have time to wait after dealer or sellers test, I bougth a new product it should work properly period !!!! what do you think ? Now I need to rent a camera for a reportage on august 25 ( I sold my XL2) Hi Robert I upload the video to youtube, so you can have a look here YouTube - green 4 YouTube - green 2 YouTube - green halo, gy-hm700 YouTube - green 5 Last edited by Mike Laisney; August 22nd, 2009 at 09:05 AM.

August 22nd, 2009, 11:43 AM	#30
Robert Rogoz Major Player Join Date: Sep 2007 Location: Bellingham, WA Posts: 457	Mike, this is what I would do. First of all to test if it's lens, just change the lens and try another one. I bet the problem will appear again with a different lens as well, as it looks like it's a CCD issue. Diagnostic for the camera would cost about 100USD, I can't imagine it would cost much more in Europe. Bring the camera not to your dealer, but to a authorized repair shop and have them run computer diagnostic. I agree, this camera is not working properly, but JVC is notorious for bad customer service and they will most likely try to give you a shaft. The whole advice about the need to get matte box is simply nonsense. After spending 7K on a camera it should work better then this.