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October 29th, 2010, 09:47 AM
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#1 |
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Trustee
Join Date: Aug 2010
Location: Florida
Posts: 1,197
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Stuck iris after software upgrade?
Just got my camera back from JVC for software upgrade. (Ver 1.11)
I just noticed that the iris cant be adjusted in manual mode. It's either full "open" or full "closed". What the heck? Has anybody noticed this too? I guess it's going back to JVC again! I cant believe the luck I'm having with this camera. :-( CT |
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October 30th, 2010, 02:16 AM
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#2 |
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Regular Crew
Join Date: Mar 2008
Location: London UK
Posts: 120
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Sorry to hear that Cliff, for info, both of ours performed with no issues on a 4 day shoot this week. Hope you get sorted quickly.
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October 31st, 2010, 07:49 AM
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#3 |
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Trustee
Join Date: Aug 2010
Location: Florida
Posts: 1,197
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I believe this is a mechanical failure not related to the software update. It literally "sticks". I can hear it "slam" open then "slam" closed. Called JVC and they said they have seen this before.
Looks like it's going back to California. CT |
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November 23rd, 2010, 09:10 AM
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#4 |
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Trustee
Join Date: Aug 2010
Location: Florida
Posts: 1,197
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Update;
My GY-hm100 just came back from JVC yesterday. The entire optical block was replaced under warranty. Special thanks to "Joyce" at JVC California. She did a great job of letting me know what was going on the entire time. Great customer service! All is well again. CT |
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