Class 10 Transcend 32gb incompatible with HM100 at DVinfo.net

Jeffrey Butler · January 9th, 2011, 06:49 PM

For me, with two HM100s, I mistakenly thought the new 32 Class 10 SD cards would work - they format, but show red 00:00 for recording time before/after formatting...forewarned. I got eight, tried four.

Hamish Reid · January 9th, 2011, 09:38 PM

Do you have the latest camera firmware? It supports class 10 SDHC cards; the previous version showed the symptoms you're seeing with anything other than class 6 cards. If that's not it, I don't know what it is -- my HM100 works fine with the Sandisk class 10 32GB cards after I updated the firmware.

Jeffrey Butler · January 11th, 2011, 06:16 PM

That's a good question. I didn't realize there were firmware updates...I'll look into it!

Current Version: v106, Release Date: 2009-08-11
Available Versions
Version: v107, Release Date: 2009-08-11
This version adds camera support for Class10 SDHC cards.

Hm. Bought these Dec. '10. Whatever, there you have it...thanks Hamish!

Hamish Reid · January 12th, 2011, 10:24 AM

Jeffrey -- hope it works for you. I have to admit that when I bought my HM100 mid/late last year I was surprised to find that the latest firmware wasn't on it and that the class 10 cards didn't work, but at least the upgrade was painless and class 10 cards work nicely now...

Stephen Stone · January 12th, 2011, 02:50 PM

Where do I go to check out the Firmware? I can't find a location on the camera to see what revision it is. Don't see it in the manual either?

Stephen Stone · January 12th, 2011, 03:31 PM

OK I went into the JVC website and found this:

Power on your GY-HM100U camcorder and open the LCD monitor.
Insert a blank SD/SDHC card to SD SLOT A. Press [MENU] and then press [SET LEVER] to scroll to MEDIA SETTING. Press the center of [SET LEVER].
From MEDIA SETTING screen, press center of [SET LEVER] to select FORMAT.
From the SLOT SELECTION screen, press [SET LEVER] to select SLOT A.
From FORMATTING SLOT A screen, while pressing [USER2], push center of [SET LEVER]. This displays current CPU version.
Once the complete firmware version set is displayed,
use the data from the last column from each row and enter it in the form below.

For example, when the row shows:
Current Version:CAM 1.07
You should enter:
107
in the form field for CAM:
Select NO to update firmware by pushing [SET LEVER].

Please specify the version numbers for the following as shown on your setup screen

CAM: 111
ARM: 107
EEPROM: 052

__________________________________

I entered all my info the way they say to but their system comes up with the following error msg:

"We are unable to determine current version of software you have. Click here to go back and try again. "

Their system Sucks! Nothing like making things easy. So I don't know if I have the latest or not?

Robert Yarosh · January 13th, 2011, 12:11 PM

Stephen, your camera is new and the firmware numbers you posted are the latest, so the message on the JVC website means there is no update available currently for your camera.

January 9th, 2011, 06:49 PM	#1
Jeffrey Butler Major Player Join Date: Feb 2007 Location: Virgina, USA Posts: 276	Class 10 Transcend 32gb incompatible with HM100 For me, with two HM100s, I mistakenly thought the new 32 Class 10 SD cards would work - they format, but show red 00:00 for recording time before/after formatting...forewarned. I got eight, tried four. __________________ Jeff Butler Butler Films

January 11th, 2011, 06:16 PM	#3
Jeffrey Butler Major Player Join Date: Feb 2007 Location: Virgina, USA Posts: 276	Good question That's a good question. I didn't realize there were firmware updates...I'll look into it! Current Version: v106, Release Date: 2009-08-11 Available Versions Version: v107, Release Date: 2009-08-11 This version adds camera support for Class10 SDHC cards. Hm. Bought these Dec. '10. Whatever, there you have it...thanks Hamish! __________________ Jeff Butler Butler Films

January 12th, 2011, 02:50 PM	#5
Stephen Stone New Boot Join Date: Dec 2010 Location: Denver, CO Posts: 12	Firmware question Where do I go to check out the Firmware? I can't find a location on the camera to see what revision it is. Don't see it in the manual either?

January 12th, 2011, 03:31 PM	#6
Stephen Stone New Boot Join Date: Dec 2010 Location: Denver, CO Posts: 12	Firmware OK I went into the JVC website and found this: Power on your GY-HM100U camcorder and open the LCD monitor. Insert a blank SD/SDHC card to SD SLOT A. Press [MENU] and then press [SET LEVER] to scroll to MEDIA SETTING. Press the center of [SET LEVER]. From MEDIA SETTING screen, press center of [SET LEVER] to select FORMAT. From the SLOT SELECTION screen, press [SET LEVER] to select SLOT A. From FORMATTING SLOT A screen, while pressing [USER2], push center of [SET LEVER]. This displays current CPU version. Once the complete firmware version set is displayed, use the data from the last column from each row and enter it in the form below. For example, when the row shows: Current Version:CAM 1.07 You should enter: 107 in the form field for CAM: Select NO to update firmware by pushing [SET LEVER]. Please specify the version numbers for the following as shown on your setup screen CAM: 111 ARM: 107 EEPROM: 052 __________________________________ I entered all my info the way they say to but their system comes up with the following error msg: "We are unable to determine current version of software you have. Click here to go back and try again. " Their system Sucks! Nothing like making things easy. So I don't know if I have the latest or not?

January 13th, 2011, 12:11 PM	#7
Robert Yarosh New Boot Join Date: Feb 2007 Location: Aurora, IL Posts: 7	Firmware Update Stephen, your camera is new and the firmware numbers you posted are the latest, so the message on the JVC website means there is no update available currently for your camera.

January 9th, 2011, 09:38 PM	#2
Hamish Reid Regular Crew Join Date: Jan 2010 Location: Oakland, CA Posts: 81	Do you have the latest camera firmware? It supports class 10 SDHC cards; the previous version showed the symptoms you're seeing with anything other than class 6 cards. If that's not it, I don't know what it is -- my HM100 works fine with the Sandisk class 10 32GB cards after I updated the firmware.

January 12th, 2011, 10:24 AM	#4
Hamish Reid Regular Crew Join Date: Jan 2010 Location: Oakland, CA Posts: 81	Jeffrey -- hope it works for you. I have to admit that when I bought my HM100 mid/late last year I was surprised to find that the latest firmware wasn't on it and that the class 10 cards didn't work, but at least the upgrade was painless and class 10 cards work nicely now...