Sanyo HD1 Black Screen warranty repairs at DVinfo.net

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(MPG4) Sanyo Xacti (all models)
A compact 720p MPEG4 digital media camera recording to SD Card.


 
 
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Old February 16th, 2007, 12:46 AM   #1
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Join Date: Apr 2006
Location: San Francisco, CA
Posts: 3
Sanyo HD1 Black Screen warranty repairs

So sadly, my US model HD1 just got the dreaded black screen. After calling the Sanyo service number, I was instructed to ship it to the Customer Care Clinic in CA.

The service center informed me that I need to pay $125 for labor since the warranty only covers 3 months for labor and 12 months for parts and the camera is 11 months old!

Is this what you all with the same problem have had to do? I find it extremely unfair to have to pay for the labor charge on such an obvious manufacturing and production issue. I feel like I am bearing the cost of Sanyo's errors. I've counted at least 50 or 60 posts of others with the same issue on various forums, blogs, and reviews.
Konrad Kal is offline  
 

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