Problem with some Seagate drives at DVinfo.net

Go Back   DV Info Net > Windows / PC Post Production Solutions > Non-Linear Editing on the PC

Non-Linear Editing on the PC
Discussing the editing of all formats with Matrox, Pinnacle and more.


Reply
 
Thread Tools Search this Thread
Old January 22nd, 2009, 02:19 PM   #1
Inner Circle
 
Join Date: Jan 2007
Location: Woodinville, WA USA
Posts: 3,464
Problem with some Seagate drives

In case you missed it in the general forum above, Seagate says there is a potential problem with some of their hard drives and have issued a new firmware revision. You can read about it here:

Seagate Knowledge Base

I know cross-posting is generally frowned upon, but this seemed like a more logical place for it.
Adam Gold is offline   Reply With Quote
Old January 23rd, 2009, 09:24 PM   #2
Trustee
 
Join Date: May 2004
Location: Knoxville, Tennessee
Posts: 1,666
Thanks for taking the time to post that - I have one of those drives and although it has been working fine I've been feeling nervous....
Graham Hickling is offline   Reply With Quote
Old January 24th, 2009, 05:39 AM   #3
Regular Crew
 
Join Date: Dec 2003
Location: UK
Posts: 55
Beware!

PC Pro: News: Seagate bug fix bricks Barracudas
Colin Browell is offline   Reply With Quote
Old January 24th, 2009, 07:39 AM   #4
Trustee
 
Join Date: May 2004
Location: Knoxville, Tennessee
Posts: 1,666
Yeah, how ridiculous. I read some long (45+) page threads last night and eventually concluded that as of about 22 Jan their firmware update was finally working properly. Updated last night and all went fine. But as always YMMV.
Graham Hickling is offline   Reply With Quote
Old February 23rd, 2009, 12:41 PM   #5
Regular Crew
 
Join Date: Aug 2007
Location: Visalia, CA
Posts: 33
Seagate drives failing on me

I've been having bad luck in the last year and a half with their drives. One literally crashed my comp. Later on I found out after troubleshooting it for 2 months after havng taken apart the comp one by one and OS repairs , etc. The read/write arm went clunkers on me. Another one just stopped operating. I know it's not the Intel mobo.

So I have here a Seagate 1TB drive I'm thinking of installing, but having major reservations. It's not on that dreaded list, but the fail rate is unusually high for me.
__________________
http://www.vimeo.com/album/6279
Hermawan Tjioe is offline   Reply With Quote
Old May 7th, 2009, 08:48 AM   #6
Major Player
 
Join Date: Sep 2003
Location: Oradell, New Jersey
Posts: 283
Saw this today

While checking some of my drives and looking for answers, I found this recent article

Seagate drives hit by firmware glitch
__________________
Reed Gidez
Reed Gidez is offline   Reply With Quote
Old May 7th, 2009, 09:21 AM   #7
Inner Circle
 
Join Date: Jan 2006
Location: Minnesota (USA)
Posts: 2,171
Customer feedback for Seagate drives, at Newegg, has taken a considerable nosedive over the past year or so. Seagate has also scaled back their warranty from 5 years to 3 years. I'm favoring Hitachi drives now.
Robert M Wright is offline   Reply With Quote
Old May 7th, 2009, 01:36 PM   #8
New Boot
 
Join Date: Mar 2009
Location: Malaysia
Posts: 12
i had the exact firmware problem... Everything goes well until one day .. when I shut down. it won't detect it again .. nothing at all..

CAll up seagate and have the drive sent to Singapore.. they replace my firmware I believe.. and I get back the drive intact.. no data loss at all.. All in within 7 days.

I'm kinda impress.. though I have to suffer from missing files for a week and lots of worries.. cause I have 2 more edits that I have yet to finish .. have backups in tape.. but not the photos that I shoot from CF cards.
Wee Seng Tor is offline   Reply With Quote
Old May 7th, 2009, 04:20 PM   #9
Inner Circle
 
Join Date: Jan 2006
Location: Minnesota (USA)
Posts: 2,171
I like using 4GB CF cards in my still camera, especially because it's a real nice size to easily burn a DVD backup, as soon as I've transferred the photos from the CF card to my computer.
Robert M Wright is offline   Reply With Quote
Old May 7th, 2009, 09:59 PM   #10
Regular Crew
 
Join Date: May 2007
Location: Philippines
Posts: 129
This is known

This problem is not new and was its peak last Jan-Feb 2009. Seagate has already published the firmware fix and it has a list of the known serial nos. I bought my 2 seagate HD (one 2.5" external 320gb) and a 1.5tb external 3.5" in the height of controversy. I just checked if my HD is one of those bad batch, and it wasn't. So far, after 4-5 months, all is still well. And I still have that 5 year warranty in place. After Jan 3, I think they will honor up to 3 years only.

I also don't think you can just switch drives manufacturers. Everyone has had their bad batches one time or the other. And as time goes on, there are fewer manufacturers to pick. I think only Hitachi is more solid than seagate or WD, but you can't find them as many. So, in the end, you have to do your own precautions in spite of warranty and a safe conduct pass from the manufacturers. This means backup and do redundant copies of your files. This is known since time immemorial and woe to those who don't do this regularly.
Mel Enriquez is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Windows / PC Post Production Solutions > Non-Linear Editing on the PC

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:18 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network