Canon GL2 won't properly communicate with my PC... Help! at DVinfo.net

July 14th, 2002, 02:19 PM

Hello,

I got my GL2 yesterday and have been trying to hook it up to the PC to edit some footage in premiere.. When I plug in the camera and turn it on I always get the same yellow exclamation point in the device manager of winXP.. It won't find a driver automtatically and if you force install an AVC device driver that is included with windows it produces a code 10 error "The connected device will not start." I have searched EVERYWHERE for a solution and have only managed to find two others with the same problem. Here is my system setup and the attempts I have made to fix it.

WinXP Pro
MSI KT-266A Pro-2RU mobo
Athlon XP 1700+
ATI All in Wonder Radeon (POS!)
Sound Blaster Audigy Gamer (w/ 1394 connection)
24x burner, 6x DVD, Network Card, Cable modem, cordless mouse and keyboard
3x Seagate Barracuda 80GB 7200rpm
Canon GL2

I have tried two firewire (1394) cards, the audigy and a Power Magic ALi1394, both install perfectly fine and have been used for DV before on other cameras, as well as home networking. Both of the cards are OHCI compliant and should be able to handle the video transfer as previous DV cams have. I noticed that the other cameras I used immediately and automatically installed as AVC devices in the device manager with no issues or hassles. Canon states that they do not release drivers for DV cameras and that the only drivers neccessary are 1394 card drivers supplied by the manufacturer. Since both of these 1394 cards are essentially generic, they use the built in winXP drivers.

Any ideas how to fix this problem short of wasting $1,000 (or even $200) on another firewire card? I have all of the software I need, and only need the camera to be recognized by winXP. Since it is not recognized, Premiere says the device is either not connected or communication can't occur.

I would like to avoid buying other firewire cards because I see people constantly complaining about them and having driver conflicts with other software.

Any help is greatly appreciated!

-Cocobutt

Adrian Douglas · July 14th, 2002, 09:49 PM

This is most likely due to the fact that the GL2 has been out for about 2 weeks and there is no way anyone has had time to write specific drivers for it. Try setting Premiere to the generic DV device setting and see what happens.

Adrian Douglas · July 14th, 2002, 09:50 PM

This is most likely due to the fact that the GL2 has been out for about 2 weeks and there is no way anyone has had time to write specific drivers for it. Try setting Premiere to the generic DV device setting and see what happens.

As for XP, you would have the same problem. If there is a generic DV camera setting in there I'd try that.

Rob Lohman · July 15th, 2002, 01:57 AM

Well, you should not need any drivers at all. Even if XP throws
you an exlcamation mark you should be able to use the camera
in an NLE like Adobe Premiere. Have you tried using that? Forget
the device manager for now. I suggest trying Premiere either
in GL1, XL1 or Generic DV device mode (in that particular order).

Should work.

July 21st, 2002, 05:19 PM

hi, i recently got a canon xl1 and it works really slow when ever importing video...

it even runs slow when ever on VTR mode and playback on a monitor...

the VTR circuitry that the canon xl1s is slow compared to the sony camcorder that i have and the other panasonic that i have...

i hate this, i paid a lot of money for this cam just to find out that is really slow..

July 14th, 2002, 02:19 PM	#1
cocobutt Posts: n/a	Canon GL2 won't properly communicate with my PC... Help! Hello, I got my GL2 yesterday and have been trying to hook it up to the PC to edit some footage in premiere.. When I plug in the camera and turn it on I always get the same yellow exclamation point in the device manager of winXP.. It won't find a driver automtatically and if you force install an AVC device driver that is included with windows it produces a code 10 error "The connected device will not start." I have searched EVERYWHERE for a solution and have only managed to find two others with the same problem. Here is my system setup and the attempts I have made to fix it. WinXP Pro MSI KT-266A Pro-2RU mobo Athlon XP 1700+ ATI All in Wonder Radeon (POS!) Sound Blaster Audigy Gamer (w/ 1394 connection) 24x burner, 6x DVD, Network Card, Cable modem, cordless mouse and keyboard 3x Seagate Barracuda 80GB 7200rpm Canon GL2 I have tried two firewire (1394) cards, the audigy and a Power Magic ALi1394, both install perfectly fine and have been used for DV before on other cameras, as well as home networking. Both of the cards are OHCI compliant and should be able to handle the video transfer as previous DV cams have. I noticed that the other cameras I used immediately and automatically installed as AVC devices in the device manager with no issues or hassles. Canon states that they do not release drivers for DV cameras and that the only drivers neccessary are 1394 card drivers supplied by the manufacturer. Since both of these 1394 cards are essentially generic, they use the built in winXP drivers. Any ideas how to fix this problem short of wasting $1,000 (or even $200) on another firewire card? I have all of the software I need, and only need the camera to be recognized by winXP. Since it is not recognized, Premiere says the device is either not connected or communication can't occur. I would like to avoid buying other firewire cards because I see people constantly complaining about them and having driver conflicts with other software. Any help is greatly appreciated! -Cocobutt

July 14th, 2002, 09:49 PM	#2
Adrian Douglas Trustee Join Date: Oct 2001 Location: Chigasaki, Japan. Posts: 1,660	This is most likely due to the fact that the GL2 has been out for about 2 weeks and there is no way anyone has had time to write specific drivers for it. Try setting Premiere to the generic DV device setting and see what happens. __________________ Adrian DVInfo.net Search for quick answers Where to buy? From the best in the business...DVInfo.net sponsors

July 14th, 2002, 09:50 PM	#3
Adrian Douglas Trustee Join Date: Oct 2001 Location: Chigasaki, Japan. Posts: 1,660	This is most likely due to the fact that the GL2 has been out for about 2 weeks and there is no way anyone has had time to write specific drivers for it. Try setting Premiere to the generic DV device setting and see what happens. As for XP, you would have the same problem. If there is a generic DV camera setting in there I'd try that. __________________ Adrian DVInfo.net Search for quick answers Where to buy? From the best in the business...DVInfo.net sponsors

July 15th, 2002, 01:57 AM	#4
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	Well, you should not need any drivers at all. Even if XP throws you an exlcamation mark you should be able to use the camera in an NLE like Adobe Premiere. Have you tried using that? Forget the device manager for now. I suggest trying Premiere either in GL1, XL1 or Generic DV device mode (in that particular order). Should work. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

July 21st, 2002, 05:19 PM	#5
ErickPRO Posts: n/a	canon xl1s slow hi, i recently got a canon xl1 and it works really slow when ever importing video... it even runs slow when ever on VTR mode and playback on a monitor... the VTR circuitry that the canon xl1s is slow compared to the sony camcorder that i have and the other panasonic that i have... i hate this, i paid a lot of money for this cam just to find out that is really slow..