capture problem. at

Go Back   DV Info Net > Windows / PC Post Production Solutions > Non-Linear Editing on the PC

Non-Linear Editing on the PC
Discussing the editing of all formats with Matrox, Pinnacle and more.

Thread Tools Search this Thread
Old March 16th, 2005, 02:11 PM   #1
Regular Crew
Join Date: Mar 2003
Location: Los Angeles
Posts: 57
capture problem.

So I come into work and have several tapes on my desk which I am to capture. I plug in my camera (Canon Elura 2) and I get the usual little msg in the lower right of the screen that Windows found new hardware (av/c Subunit). One second after that I get a pop up error message which states : "Device Installer Error. Windows could not load the installer for Image. Contact your hardware vendor for assistance."

Windows then brings up the "Found New Hardware Wizard" and attempt to locate and install the software for "AV/C Subunit". It cant find it and asks that you insert a disk.

This is not my computer, its a workhorse Dell 4550 that the company uses as it sees fit. Its running xp with SP2 and Im told those disks arent around anymore. It has two cards on it both with 1394 out/ins and I cant even get two different external HDs to work on any of the Firewire plugs not to mention my camera to capture.

Whats the deal?
Seth Peterson is offline   Reply With Quote
Old March 19th, 2005, 04:15 AM   #2
RED Code Chef
Join Date: Oct 2001
Location: Holland
Posts: 12,514
Sounds like a busterd installation to me. OR you are not logged in
with an administrator account it the installer doesn't have enough
rights to install and change what it wants to.

Rob Lohman,
DV Info Wrangler & RED Code Chef

Join the DV Challenge | Lady X

Search for quick answers | Buy from the best: sponsors
Rob Lohman is offline   Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

Omega Broadcast
(512) 251-7778
Austin, TX

(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

(800) 238-8480
Glendale, CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Windows / PC Post Production Solutions > Non-Linear Editing on the PC

Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -6. The time now is 07:29 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2015 The Digital Video Information Network