BluRay disc won't play in customers player at DVinfo.net

Larry Baran · February 26th, 2013, 03:30 PM

Just recently have an issue with blu ray media. I have been using Verbatim BR discs for delivery for almost three years now with no issues for the clients. My last client delivery had issues with disc not playing, the menu not coming up and such. I tested them all before delivery and they were fine on both Sony and Panasonic players. To make a long story short the client has a 3 year old Samsung Blu ray player. Anybody have any luck with a BR media brand that works with this brand of player?

Don Bloom · February 26th, 2013, 05:20 PM

It would almost be easier and cheaper for you to get the client a new BD player by the time you buy the discs, reburn them and hope they work it might be worth the money. They are pretty cheap now compared to what they were just a year ago. . Just sayin'.

Trevor Dennis · February 27th, 2013, 01:14 AM

And they all seem to come with USB sockets now, and great menu systems for playing your AVI files etc. etc. The cheap as chips player I have made my WDTV Live media player redundant because it did the same job way way better.

Giroud Francois · February 27th, 2013, 01:46 AM

are you sure your client use a BD player ? not DVD ?

Chris Harding · February 27th, 2013, 06:59 AM

Hi Larry

Even DVD's can be a problem never mind BD!! There seems to be a common link between the burner you are using and the media you use for all optical disks and that determines how compatible they are with various players. I haven't yet dabbled in BluRay as yet as I have no demand but found that using the same manufacturer's disks with the burner does help...All my burners for DVD are LG and I use LG media (yeah I know they probably all come from one factory) but a year or so back I changed media to Lazer and the disks wouldn't play in a multitute of players and that cost BIG money..burning new disks, sending them out, burning another set and so on until the penny dropped and I switch back to LD media ....Never had a issue since so maybe BD media is the same. If it helps any disks on my Samsung burner (it's in the bin now) also had issues regardless of media type!! There is a website that compares DVD burners/Media/ Player compatibility somewhere so if that exists I bet there is now one for BluRay .... ??? It's worth a look??

Chris

Larry Baran · February 27th, 2013, 09:30 PM

Thanks fella's its the darnest thing have not had a problem up till now was hoping someone had a similiar issue with the name of a brand of media that would work on Samsungs finest.

Panagiotis Raris · February 27th, 2013, 09:39 PM

are they dual layer, or single? clients BD model number? most likely firmware related issue; they may need to update their firmware. i have run into this many times and some old/launch model BD players have no firmware updates that work.

total PITA.

Allan Black · February 28th, 2013, 01:01 AM

Quote:

Originally Posted by Don Bloom

It would almost be easier and cheaper for you to get the client a new BD player by the time you buy the discs, reburn them and hope they work it might be worth the money. They are pretty cheap now compared to what they were just a year ago. . Just sayin'.

^ yeah ^ Current Sonys are $A86.00 here now.

Cheers.

Tom Dowler · February 28th, 2013, 09:20 AM

fwiw, in every contract we include a line about producing discs to industry standard, and can't be held accountable if your player is rogue...

It doesn't really help the client watch the disc, but at least if we need to help them out they understand we're going above and beyond.

Jeremiah Rickert · March 1st, 2013, 01:57 AM

The first couple generations of Samsung BR players simply would not play burned media at all. (even DVD-R's wouldn't work).

I have two newer Samsung BR players and they play everything I've burned.

Fred Tims · March 1st, 2013, 08:38 AM

There is also the issue of the newer LTH discs not being recognized by the early generation of burners. Nor will those discs play in early BD players.

Jon Fairhurst · March 1st, 2013, 12:29 PM

I think it was some of the first year players that wouldn't play burned media. Few second year players handled LTH discs. LTH support came a bit later than support for standard burned BDs, across the industry. These days, most any newish brand-name player should handle burned media and LTH, though it still pays to check the specs.

February 26th, 2013, 03:30 PM	#1
Larry Baran New Boot Join Date: Dec 2010 Location: South Lyon, Michigan Posts: 9	BluRay disc won't play in customers player Just recently have an issue with blu ray media. I have been using Verbatim BR discs for delivery for almost three years now with no issues for the clients. My last client delivery had issues with disc not playing, the menu not coming up and such. I tested them all before delivery and they were fine on both Sony and Panasonic players. To make a long story short the client has a 3 year old Samsung Blu ray player. Anybody have any luck with a BR media brand that works with this brand of player?

February 26th, 2013, 05:20 PM	#2
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	re: BluRay disc won't play in customers player It would almost be easier and cheaper for you to get the client a new BD player by the time you buy the discs, reburn them and hope they work it might be worth the money. They are pretty cheap now compared to what they were just a year ago. . Just sayin'. __________________ What do I know? I'm just a video-O-grafer. Don

February 27th, 2013, 01:14 AM	#3
Trevor Dennis Major Player Join Date: Dec 2010 Location: New Zealand, Rapaura (near Blenheim) Posts: 434	Re: BluRay disc won't play in customers player And they all seem to come with USB sockets now, and great menu systems for playing your AVI files etc. etc. The cheap as chips player I have made my WDTV Live media player redundant because it did the same job way way better. __________________ Stills at: www.flickr.com/photos/trevor-dennis/

February 27th, 2013, 01:46 AM	#4
Giroud Francois Inner Circle Join Date: Feb 2004 Location: switzerland Posts: 2,133	Re: BluRay disc won't play in customers player are you sure your client use a BD player ? not DVD ?

February 27th, 2013, 06:59 AM	#5
Chris Harding Inner Circle Join Date: Jul 2009 Location: Perth, Western Australia Posts: 8,441	Re: BluRay disc won't play in customers player Hi Larry Even DVD's can be a problem never mind BD!! There seems to be a common link between the burner you are using and the media you use for all optical disks and that determines how compatible they are with various players. I haven't yet dabbled in BluRay as yet as I have no demand but found that using the same manufacturer's disks with the burner does help...All my burners for DVD are LG and I use LG media (yeah I know they probably all come from one factory) but a year or so back I changed media to Lazer and the disks wouldn't play in a multitute of players and that cost BIG money..burning new disks, sending them out, burning another set and so on until the penny dropped and I switch back to LD media ....Never had a issue since so maybe BD media is the same. If it helps any disks on my Samsung burner (it's in the bin now) also had issues regardless of media type!! There is a website that compares DVD burners/Media/ Player compatibility somewhere so if that exists I bet there is now one for BluRay .... ??? It's worth a look?? Chris

February 27th, 2013, 09:30 PM	#6
Larry Baran New Boot Join Date: Dec 2010 Location: South Lyon, Michigan Posts: 9	Re: BluRay disc won't play in customers player Thanks fella's its the darnest thing have not had a problem up till now was hoping someone had a similiar issue with the name of a brand of media that would work on Samsungs finest.

February 27th, 2013, 09:39 PM	#7
Panagiotis Raris Major Player Join Date: Apr 2010 Location: Reading, PA USA and Athens, Greece Posts: 269	Re: BluRay disc won't play in customers player are they dual layer, or single? clients BD model number? most likely firmware related issue; they may need to update their firmware. i have run into this many times and some old/launch model BD players have no firmware updates that work. total PITA.

February 28th, 2013, 09:20 AM	#9
Tom Dowler New Boot Join Date: Feb 2013 Location: Boston, MA Posts: 9	Re: BluRay disc won't play in customers player fwiw, in every contract we include a line about producing discs to industry standard, and can't be held accountable if your player is rogue... It doesn't really help the client watch the disc, but at least if we need to help them out they understand we're going above and beyond.

March 1st, 2013, 01:57 AM	#10
Jeremiah Rickert Major Player Join Date: Dec 2003 Location: Newberg, Oregon Posts: 494	Re: BluRay disc won't play in customers player The first couple generations of Samsung BR players simply would not play burned media at all. (even DVD-R's wouldn't work). I have two newer Samsung BR players and they play everything I've burned.

March 1st, 2013, 08:38 AM	#11
Fred Tims Regular Crew Join Date: Apr 2005 Location: Myrtle Beach, SC Posts: 82	Re: BluRay disc won't play in customers player There is also the issue of the newer LTH discs not being recognized by the early generation of burners. Nor will those discs play in early BD players.

March 1st, 2013, 12:29 PM	#12
Jon Fairhurst Inner Circle Join Date: May 2006 Location: Camas, WA, USA Posts: 5,513	Re: BluRay disc won't play in customers player I think it was some of the first year players that wouldn't play burned media. Few second year players handled LTH discs. LTH support came a bit later than support for standard burned BDs, across the industry. These days, most any newish brand-name player should handle burned media and LTH, though it still pays to check the specs. __________________ Jon Fairhurst