ccd recall sent in at

Go Back   DV Info Net > The Tools of DV and HD Production > Open DV Discussion

Open DV Discussion
For topics which don't fit into any of the other categories.

Thread Tools Search this Thread
Old August 11th, 2006, 09:11 PM   #1
Regular Crew
Join Date: Jul 2006
Location: Markleville IN
Posts: 58
ccd recall sent in

has anyone sent in there sony for the recall of the ccd chip?
Nate Fields is offline   Reply With Quote
Old August 16th, 2006, 09:21 AM   #2
Join Date: Apr 2006
Location: Richmond, VA
Posts: 4
Sony Recall

I have a Sony TRV38 vidcam that fell victim to the CCD problem back in April. After registering online, I mailed the camera to a repair center in Texas in May. It took about 2-3 weeks for it to be returned and from what I've seen so far they did a great job. Not only did they fix the CCD problem but they also repaired/replaced the hotshoe accessory plate that had come loose due to the oversized external mic (AT822) I'd been mounting to it.

I've only used the camera for a little bit of vacation video and it worked fine. I probably won't use it that much anymore for my main recording activities because while the Sony was broken I went ahead and bought a Canon GL2.

For me the Sony recall/repair process was about as painless as you could hope for* - it was completely free, they fixed the problem and did a little bit extra besides. I'm still a little burned out at Sony though since this was my second product in a row from them that ended up melting down due to a known defect but at least they fixed this. So I'm going to play with Canon for a while until I get peeved at them.

*The only "hassles" were packaging the camera for shipping and driving to the UPS store.
Greg Perry is offline   Reply With Quote
Old August 16th, 2006, 09:25 AM   #3
Major Player
Join Date: Feb 2004
Location: Philadelphia, PA, USA
Posts: 548
I had an old Canon ZR60 affected by the same recall.
Once I called it in with S/N, Canon sent me a pre-paid shipping label and everything. Repair was completed in about 2 weeks and camera has worked fine ever since.
Nick Jushchyshyn Matchmoving, Compositing, TD
Nick Jushchyshyn is offline   Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

Omega Broadcast
(512) 251-7778
Austin, TX

(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

(800) 238-8480
Glendale, CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > The Tools of DV and HD Production > Open DV Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -6. The time now is 09:49 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2015 The Digital Video Information Network