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Panasonic DV / MX / GS series Assistant
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Old March 12th, 2004, 01:28 PM   #1
Major Player
Join Date: Dec 2003
Location: Plano, TX
Posts: 204
Panasonic Bad?

Well, some of you already know I use mainly two Sony's. However I also have a GSV70, which is less than 6 month old. I use it for playback and print to tape sometimes.

So far, I probably ran the tape mechanism maybe 20 or 30 hours, and guess what, it start skipping like there is a electrical spike every second, half second, maybe 3 seconds. Sometimes it will go for a minute or two w/o skipping. It does this both on AC direct and battery, and on record and playback. The end result on the computer look the same, skipping and spiking every so often.

So I called Panasonic, the young lady asked me to fax in the receipt, which she then called me back and said everything is fine and that she will send me a letter, to include in my RMA package back to them.

Well, it has been more than a week. No letter. I wonder if they are playing for time, waiting for my 6-month warranty to expire?

Any way, I find the product and service outragous. I have not even use the camera much, and it breaks down. I did my part in contacting Panasonic and waiting for a long time on the phone, etc, and they don't seem to be on the up and up. Now I know I will never look at their professional cameras, no matter how attractive the features and price points are.
Law Tyler is offline   Reply With Quote
Old March 12th, 2004, 02:04 PM   #2
Outer Circle
Join Date: May 2002
Location: Hope, BC
Posts: 7,527
Contact Pana again.

(Sorry to hear that.)
Frank Granovski is offline   Reply

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