DVX100 Analog Audio Problem at DVinfo.net

Peter Kulka · June 19th, 2003, 10:47 PM

Please help me with problem occured on my DVX100.
At this time i can not output any analog audio from DVX100.
If I play the tape I do not get analog audio out, but thru fire wire is OK.
I do not get audio out in record mode with analog audio cable connected to TV set.

Looks to me that camcorder is stuck in audio IN mode, because I can input analog audio and record it to the tape.

Please if anybody know have to help me, please do so.

I did performed RESET on camcorder with intention to get factory default, but it did not help.

Johan Lundberg · June 20th, 2003, 06:31 PM

I've got the very same problem. Try plugging in a pair of headphones into the phones jacket. On my DVX it starts giving audio out on the RCA audio out connectors. Seems to be a headphones signal though, since it's easily distorted and its vulume can be controled by the volume buttons on the camcorder.

I don't know exactly what's wrong or how to fix it though so if you or anyone else got any ideas please post.

Thanks.

Peter Kulka · June 21st, 2003, 12:33 AM

Thanks Johan Lundberg,
I did try your method, but it did not work.

Ones again :
I do not have analog audio out in playback or record mode.
My analog audio input works OK.

Please if anybody know have to fix it, please post it.
also do anybody know panasonic service contact, where I can call or e-mail about this problem.
Thanks

Scott Chapin · June 21st, 2003, 05:32 AM

First off, reset, does not reset the factory settings. It resets the system and should only be used when technical problems are evident.

To reset the user settings you need to go to the Other Functions screen and select Initial under User File then recycle the power. This is detailed on the bottom of page 46 in the manual. This resets the settings to the factory defaults. I believe you must do this in both VCR and Camera modes for a compete reset.

Check out page 54 of the manual. The audio might not be active, if nothing is connected to the video.

The only service center that can handle the DVX100 is the Elgin, IL service center. The number is 847-435-3500.

Peter Kulka · June 22nd, 2003, 12:03 AM

Thanks to Scott Chapin for advice, but it did not work.
I tryed to inicialize in camere and VCR mode, but nothing helped to activate analog audio out.

If anybody have some idea have to solve this problem, please let me know.
Thanks again.

Scott Chapin · June 22nd, 2003, 05:07 AM

I fear that you have a service issue. Call the Elgin service center. They are very helpful.

Peter Jefferson · June 22nd, 2003, 08:16 AM

actaulyl with pana cams, ive noticed you need to manuall set the analogue configs within the menu...

when selecting analogue, make sure its set to in and out, not just in...

I did this with my new DVX and all is well :)

Johan Lundberg · June 22nd, 2003, 01:39 PM

"actaulyl with pana cams, ive noticed you need to manuall set the analogue configs within the menu...

when selecting analogue, make sure its set to in and out, not just in..."

- Exactly what do you mean Peter? I find no such settings in the menu on my DVX100.

Scott Chapin · June 22nd, 2003, 03:08 PM

Resetting the User File should have reconfigured such settings to the factory default. I don't see anything in my manual that would enable or disable the output.

Peter Jefferson · June 23rd, 2003, 10:12 AM

the cam has to be in VTR mode. let me have a look...

damn i cant find how i did it.. u know i think i might be confusing it with the MX rca outs...

let me double check...

shit i cant find it...

egg on my face :(

no scotts right, i was wrong .. i did confuse it with the mx500 outs... just went thruy the whole thing and couldnt find it...

maybe its set default in/out when its in vtr mode... coz when i tried it to see the image on tv it worked fine for me... but i DID have to change the mx... so thats where i must of gotten confused...

Please accept my apology for the confusion :(

Peter Kulka · June 23rd, 2003, 11:42 AM

I called to Panasonic 1-800-524-1448 tech. support and I get bad news. Unit has to be serviced by them.

Johnnie Behiri · June 23rd, 2003, 04:16 PM

Just for the record.
Both cameras (of Mr.Kulka and Mr.Lundberg) are PAL system.

As a PAL system camera owner i wonder after how many head hours this problem occurred.

Thanks
Johnnie

Peter Kulka · June 23rd, 2003, 06:52 PM

As a PAL system camera owner i wonder after how many head hours this problem occurred.

My problem occured aprox. 50-60 hours, but hour counter shows 8 hours at this time. I assuming that my hour meter get erased at some point.
As I remember, it occured when I was recording boxing and at same time I was feeding just video feed to projector about 50 meters away from me. My camcorder was running from power supply. As video feed I used RCA jack (composite video out).

Johan Lundberg · June 29th, 2003, 03:45 PM

That was bad news Peter.
Well I guess I better send it in for service then, my warranty will soon be expired.

And by the way, The hour meter on my DVX is still ticking.

Johan Lundberg · June 29th, 2003, 03:47 PM

My DVX100 has only done 35 hours, however this is the first time i try the analog audio outputs, so most likely the problem has been there all the time.

June 19th, 2003, 10:47 PM	#1
Peter Kulka Regular Crew Join Date: Apr 2003 Location: Newark, CA Posts: 34	DVX100 Analog Audio Problem Please help me with problem occured on my DVX100. At this time i can not output any analog audio from DVX100. If I play the tape I do not get analog audio out, but thru fire wire is OK. I do not get audio out in record mode with analog audio cable connected to TV set. Looks to me that camcorder is stuck in audio IN mode, because I can input analog audio and record it to the tape. Please if anybody know have to help me, please do so. I did performed RESET on camcorder with intention to get factory default, but it did not help.

June 20th, 2003, 06:31 PM	#2
Johan Lundberg Regular Crew Join Date: Feb 2003 Location: SWEDEN Posts: 34	I've got the very same problem. Try plugging in a pair of headphones into the phones jacket. On my DVX it starts giving audio out on the RCA audio out connectors. Seems to be a headphones signal though, since it's easily distorted and its vulume can be controled by the volume buttons on the camcorder. I don't know exactly what's wrong or how to fix it though so if you or anyone else got any ideas please post. Thanks. __________________ Johan Lundberg TECHCREW SWEDEN

June 21st, 2003, 05:32 AM	#4
Scott Chapin Regular Crew Join Date: Jun 2003 Location: Powder Springs, GA Posts: 39	First off, reset, does not reset the factory settings. It resets the system and should only be used when technical problems are evident. To reset the user settings you need to go to the Other Functions screen and select Initial under User File then recycle the power. This is detailed on the bottom of page 46 in the manual. This resets the settings to the factory defaults. I believe you must do this in both VCR and Camera modes for a compete reset. Check out page 54 of the manual. The audio might not be active, if nothing is connected to the video. The only service center that can handle the DVX100 is the Elgin, IL service center. The number is 847-435-3500. __________________ Scott Chapin

June 22nd, 2003, 05:07 AM	#6
Scott Chapin Regular Crew Join Date: Jun 2003 Location: Powder Springs, GA Posts: 39	I fear that you have a service issue. Call the Elgin service center. They are very helpful. __________________ Scott Chapin

June 22nd, 2003, 01:39 PM	#8
Johan Lundberg Regular Crew Join Date: Feb 2003 Location: SWEDEN Posts: 34	"actaulyl with pana cams, ive noticed you need to manuall set the analogue configs within the menu... when selecting analogue, make sure its set to in and out, not just in..." - Exactly what do you mean Peter? I find no such settings in the menu on my DVX100. __________________ Johan Lundberg TECHCREW SWEDEN

June 21st, 2003, 12:33 AM	#3
Peter Kulka Regular Crew Join Date: Apr 2003 Location: Newark, CA Posts: 34	Thanks Johan Lundberg, I did try your method, but it did not work. Ones again : I do not have analog audio out in playback or record mode. My analog audio input works OK. Please if anybody know have to fix it, please post it. also do anybody know panasonic service contact, where I can call or e-mail about this problem. Thanks

June 22nd, 2003, 12:03 AM	#5
Peter Kulka Regular Crew Join Date: Apr 2003 Location: Newark, CA Posts: 34	Thanks to Scott Chapin for advice, but it did not work. I tryed to inicialize in camere and VCR mode, but nothing helped to activate analog audio out. If anybody have some idea have to solve this problem, please let me know. Thanks again.

June 22nd, 2003, 08:16 AM	#7
Peter Jefferson Inner Circle Join Date: Apr 2003 Location: Aus Posts: 3,884	actaulyl with pana cams, ive noticed you need to manuall set the analogue configs within the menu... when selecting analogue, make sure its set to in and out, not just in... I did this with my new DVX and all is well :)

June 22nd, 2003, 03:08 PM	#9
Scott Chapin Regular Crew Join Date: Jun 2003 Location: Powder Springs, GA Posts: 39	Resetting the User File should have reconfigured such settings to the factory default. I don't see anything in my manual that would enable or disable the output. __________________ Scott Chapin

June 23rd, 2003, 10:12 AM	#10
Peter Jefferson Inner Circle Join Date: Apr 2003 Location: Aus Posts: 3,884	the cam has to be in VTR mode. let me have a look... damn i cant find how i did it.. u know i think i might be confusing it with the MX rca outs... let me double check... shit i cant find it... egg on my face :( no scotts right, i was wrong .. i did confuse it with the mx500 outs... just went thruy the whole thing and couldnt find it... maybe its set default in/out when its in vtr mode... coz when i tried it to see the image on tv it worked fine for me... but i DID have to change the mx... so thats where i must of gotten confused... Please accept my apology for the confusion :(

June 23rd, 2003, 11:42 AM	#11
Peter Kulka Regular Crew Join Date: Apr 2003 Location: Newark, CA Posts: 34	I called to Panasonic 1-800-524-1448 tech. support and I get bad news. Unit has to be serviced by them.

June 23rd, 2003, 04:16 PM	#12
Johnnie Behiri Regular Crew Join Date: Apr 2003 Location: Vienna/Austria Posts: 187	Just for the record. Both cameras (of Mr.Kulka and Mr.Lundberg) are PAL system. As a PAL system camera owner i wonder after how many head hours this problem occurred. Thanks Johnnie

June 23rd, 2003, 06:52 PM	#13
Peter Kulka Regular Crew Join Date: Apr 2003 Location: Newark, CA Posts: 34	As a PAL system camera owner i wonder after how many head hours this problem occurred. My problem occured aprox. 50-60 hours, but hour counter shows 8 hours at this time. I assuming that my hour meter get erased at some point. As I remember, it occured when I was recording boxing and at same time I was feeding just video feed to projector about 50 meters away from me. My camcorder was running from power supply. As video feed I used RCA jack (composite video out).

June 29th, 2003, 03:45 PM	#14
Johan Lundberg Regular Crew Join Date: Feb 2003 Location: SWEDEN Posts: 34	That was bad news Peter. Well I guess I better send it in for service then, my warranty will soon be expired. And by the way, The hour meter on my DVX is still ticking. __________________ Johan Lundberg TECHCREW SWEDEN

June 29th, 2003, 03:47 PM	#15
Johan Lundberg Regular Crew Join Date: Feb 2003 Location: SWEDEN Posts: 34	My DVX100 has only done 35 hours, however this is the first time i try the analog audio outputs, so most likely the problem has been there all the time. __________________ Johan Lundberg TECHCREW SWEDEN