Warranty at DVinfo.net

Go Back   DV Info Net > Panasonic P2HD / AVCCAM / AVCHD / DV Camera Systems > Panasonic DVX / DVC Assistant

Panasonic DVX / DVC Assistant
The 4K DVX200 plus previous Panasonic Pro Line cams: DVX100A, DVC60, DVC30.


Reply
 
Thread Tools Search this Thread
Old March 2nd, 2003, 05:06 PM   #1
New Boot
 
Join Date: Feb 2003
Location: New York
Posts: 15
Warranty

Hey guys. Over the weekend, the thread for the tripod screw cracked on my dvx. I wanted to know if any of you think Panasonic should cover this under warranty or where I could obtain a replacement for it. Thanks in advance.
Mike Curcuru is offline   Reply With Quote
Old March 2nd, 2003, 07:01 PM   #2
Major Player
 
Join Date: Nov 2002
Location: Honolulu, HI
Posts: 429
Hey Mike, sorry to hear that. Do you mean the screw from your tripod cracked in the camcorder and so now its stuck in there?
Christopher Go is offline   Reply With Quote
Old March 2nd, 2003, 11:44 PM   #3
New Boot
 
Join Date: Feb 2003
Location: New York
Posts: 15
no, the actual thread inside the camera cracked, there is a crack along the inside. the tripod plate unscrewed fine and im sure will screw in in the future, I just do not want a cracked piece on this $3500 camera. thats why I'm really hoping Panny comes through on this. The part can't be that much either I assume.
Mike Curcuru is offline   Reply With Quote
Old March 3rd, 2003, 02:07 AM   #4
Major Player
 
Join Date: Nov 2002
Location: Honolulu, HI
Posts: 429
Have you tried contacting Panasonic or your dealer yet? I'm curious as well whether something like this can be serviced under warranty. I don't see why not. As for parts check out this website and search by model number AGDVX100:

http://www.pasc.panasonic.com/epartr/

Perhaps you can get an idea of how much the replacement part costs from that website.
Christopher Go is offline   Reply With Quote
Old March 3rd, 2003, 05:31 AM   #5
Outer Circle
 
Join Date: May 2002
Location: Hope, BC
Posts: 7,527
That is really strange. There must have been something wrong with the female thread screw, faulty or something. They should not crack. I've heard of these things getting stripped, but never cracked. I'd certainly get Pana to replace/fix this for free. Sorry this happened on your $3500 24P cam.
Frank Granovski is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Panasonic P2HD / AVCCAM / AVCHD / DV Camera Systems > Panasonic DVX / DVC Assistant

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:37 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network