Is Panasonic's service good? at DVinfo.net

Steve Nunez · October 15th, 2006, 03:41 PM

Hey guys- Canon is pretty well-known for their excellent support of their products with fast service/support/turn-around time......is Panasonic equally good- what has been the forum members experiences?

I recall having an issue with an XL1S I had and sent the unit to Canon in Jamestown, NJ and it was returned within 3 days, what experience can I expect should an issue come up with my DVX100B?

Steve Nunez · October 16th, 2006, 03:27 PM

No one has had a Panasonic camera serviced? I guess Pan cams are better than I thought (LOL.)

Leigh Wanstead · October 16th, 2006, 03:31 PM

Quote:

Originally Posted by Steve Nunez

No one has had a Panasonic camera serviced? I guess Pan cams are better than I thought (LOL.)

IIRC, I got my nv-gs400 from Sep 2004 and I used daily ;-) So far I lost my remote controller which I regreted I was so careless. Other than that I use clean tape to clean the head once or twice.

Regards
Leigh

October 15th, 2006, 03:41 PM	#1
Steve Nunez Trustee Join Date: Jan 2002 Location: Pembroke Pines, Florida Posts: 1,418	Is Panasonic's service good? Hey guys- Canon is pretty well-known for their excellent support of their products with fast service/support/turn-around time......is Panasonic equally good- what has been the forum members experiences? I recall having an issue with an XL1S I had and sent the unit to Canon in Jamestown, NJ and it was returned within 3 days, what experience can I expect should an issue come up with my DVX100B? __________________ Steve Nunez-New York City www.stevenunez.com

October 16th, 2006, 03:27 PM	#2
Steve Nunez Trustee Join Date: Jan 2002 Location: Pembroke Pines, Florida Posts: 1,418	No one has had a Panasonic camera serviced? I guess Pan cams are better than I thought (LOL.) __________________ Steve Nunez-New York City www.stevenunez.com