Firestore Problems at DVinfo.net

Craig Milne · July 28th, 2006, 09:01 AM

My Firestore has been perfect for the first 2 months but now it has started to pause on me while recording. It gets stuck and the only way to turn it off is by removing the battery. I also loose footage because i think it is recording but it is not.

Has anyone else had this problem?

Thanks
Craig

Robert Lane · July 28th, 2006, 12:39 PM

Craig,

Unfortunately the Firestore has been the subject of much debate about it's reliability and quality. If you do a search you'll find many threads relating to issues similar to yours.

I would suggest contacting Focus Enhancements directly especially since it's a new unit. There may be a firmware upgrade that will fix the issue or, you might have a bum unit.

Dean Sensui · July 28th, 2006, 04:12 PM

Craig...

I have an occasional problem where the start/stop button on the HVX200 won't trigger the Firestore. Either it won't record on demand or won't stop.

The quick fix I found is to turn the camera off, then back on again. That solves the problem but it takes me offline for several seconds as the camera is restarting.

Other than that I hadn't had a problem.

I did run into a situation where it woudn't respond to any button presses, but then I discovered that it was inadvertently "locked". "Unlocking" it got it back working normally again. I must have hit a button or button combination while handling it during the day.

July 28th, 2006, 09:01 AM	#1
Craig Milne New Boot Join Date: Jun 2006 Location: Toronto, Canada Posts: 5	Firestore Problems My Firestore has been perfect for the first 2 months but now it has started to pause on me while recording. It gets stuck and the only way to turn it off is by removing the battery. I also loose footage because i think it is recording but it is not. Has anyone else had this problem? Thanks Craig

July 28th, 2006, 12:39 PM	#2
Robert Lane Go Go Godzilla Join Date: Nov 2004 Location: Scottsdale, AZ USA Posts: 2,788 Images: 15	Craig, Unfortunately the Firestore has been the subject of much debate about it's reliability and quality. If you do a search you'll find many threads relating to issues similar to yours. I would suggest contacting Focus Enhancements directly especially since it's a new unit. There may be a firmware upgrade that will fix the issue or, you might have a bum unit. __________________ Robert Lane Producer/Creator - Bike Pilots TV

July 28th, 2006, 04:12 PM	#3
Dean Sensui Inner Circle Join Date: Oct 2001 Location: Honolulu, HI Posts: 2,054	Craig... I have an occasional problem where the start/stop button on the HVX200 won't trigger the Firestore. Either it won't record on demand or won't stop. The quick fix I found is to turn the camera off, then back on again. That solves the problem but it takes me offline for several seconds as the camera is restarting. Other than that I hadn't had a problem. I did run into a situation where it woudn't respond to any button presses, but then I discovered that it was inadvertently "locked". "Unlocking" it got it back working normally again. I must have hit a button or button combination while handling it during the day. __________________ Dean Sensui Exec Producer, Hawaii Goes Fishing