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-   -   Rostronics? (https://www.dvinfo.net/forum/photon-management/59023-rostronics.html)

Laudon Williams January 24th, 2006 01:37 PM

Rostronics?
 
Their website has been down for "upgrades" for a few days now. They also don't seem to have anything up on eBay right now. Anyone know what's going on?

-Laudon

Chris Barcellos January 24th, 2006 05:30 PM

Rostonics
 
This came up in another thread recently. I had one of their webpages on my laptop to order from and placed an order last week. IF you went to their home page, you got their down screen, but the page I had saved was "inside" that one. Ultimately, after I placed the order, I got an email saying they were delaying orders. I sent a follow up email that was responded to immediately, with the indication that they had a problem with the supplier of the Britek lights. The fact that they responded within a few minutes of my email left me heartened.

I requested they inform me about status, but have heard nothing more.

Steve Madsen January 24th, 2006 05:31 PM

Pricing issues with new management at Britek. The site's been down at least 2 or 3 weeks now. DVXuser has a thread with more info.

Laudon Williams January 24th, 2006 10:49 PM

Thanks guys!

-Laudon

John Hewat January 28th, 2006 09:29 PM

The site appears to be up and ready - does that mean we're good to go?

Chris Barcellos January 29th, 2006 01:09 AM

Rostronics Orders seem to be going through
 
I placed an order tonight with Rostronics, and received two acknowledgments of the order-- one from Tom at Rostronics. It appears to be business as usual.

Steve Madsen January 29th, 2006 02:37 AM

Ahhh, that's good news...and it looks like the prices haven't budged. Here's hoping they can keep up with all those backorders.

Chris Barcellos January 31st, 2006 06:13 PM

Shipping Today
 
I told every one I would keep you posted on my Rostronic's order. Per message from Rostronic's Tom, shipping my order today.

Phil Hamilton March 5th, 2006 03:34 PM

Customer Service is Good
 
I ordered the Softboxes with the dual 300/600w lights and had a problem with a barndoor and it turned out one of the lights was the wrong model - contacted Tom and he quicly resolved the problem for me.

The Briteks look good and setup easily. So far so good!

Karl Heiner March 6th, 2006 01:26 AM

www.rostronics.com works for me

greetings


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