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Pro and consumer versions including PXW-Z150, PXW-Z100, PXW-X70 / FDR-AX100


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Old August 10th, 2015, 04:53 PM   #1
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Stuck pixel on PXW-X70 LCD OK with Sony?

From the User Manual Page 2

"The LCD screen is manufactured using extremely high-precision technology, so over 99.99% of the pixels are operational for effective use. However, there may be some tiny black points and/or bright points (white, red, blue, or green in color) that appear constantly on the LCD screen. These points are normal results of the manufacturing process and do not affect the recording in any way."
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Old August 11th, 2015, 10:39 AM   #2
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Re: Stuck pixel on PXW-X70 LCD OK with Sony?

BTW I'm noticing that this issue develops over time. When I first turn on the camera, the LCD is clean. It takes about 5 minutes before the stuck pixel appears.

I'm concerned because it could well be a failure over time issue that will progress over time while the camera ages.
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Old August 11th, 2015, 12:45 PM   #3
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Re: Stuck pixel on PXW-X70 LCD OK with Sony?

I'm not sure what you're asking here. As outlined in the manual (or any guide for LCD and other digital panels), dead pixels can indeed occur.

In my 5-year old Pioneer plasma, it has a solid green pixel now showing up. But only when the picture signal is a certain level. It's still within the tolerance of being acceptable by the manufacturer's specs.

If the quantity of dead pixels should go beyond what manufacturer's allow, then definitely take it in for service.
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Old August 12th, 2015, 12:26 AM   #4
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Re: Stuck pixel on PXW-X70 LCD OK with Sony?

What I noted was pixel was growing over time. Whenever camera was turned on there were no stuck pixels. So this wasn't the typical stuck pixel issue.

I called Sony and they said call the dealer I bought it from and, if they wouldn't exchange it, Sony would accept it and repair it. Dealer asked me to bring it in. After watching the LCD for 10 minutes they said they've never seen anything quite like that before.

They exchanged the unit and allowed me to check it before I left. Tested for 15 minutes and no dead pixels.
Props to Sony support for not sticking to the manual's explanation.
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