X70 4K rebate at DVinfo.net

Go Back   DV Info Net > Most Recent Additions... > Sony 4K Ultra HD Handhelds

Sony 4K Ultra HD Handhelds
Pro and consumer versions including PXW-Z150, PXW-Z100, PXW-X70 / FDR-AX100


Reply
 
Thread Tools Search this Thread
Old October 8th, 2015, 03:15 PM   #1
Major Player
 
Join Date: May 2011
Location: Knoxville, Tennessee
Posts: 489
X70 4K rebate

I posted this on the FB page but thought it might be useful here as well. If like me, you got the 4K upgrade and sent in the stuff required for the rebate but have not heard back, you should check on the status. I sent mine in 3 months ago but they won't contact you if something is missing.

To check the status, contact Sony Promotional Support Center, either at SonyProRebates@meridinet.com

or call them: (800) 295-5981

They were very nice and helpful and allowed me to send in the one form I was missing via email.
David Dixon is offline   Reply With Quote
Old October 13th, 2015, 06:47 PM   #2
Major Player
 
Join Date: Mar 2014
Location: Denver
Posts: 255
Re: X70 4K rebate

Maybe they were friendly, their failure to contact you over a 3 month period speaks volumes to their customer service. Thanks for the tip about how to get issues resolved with Sony. As for me, this dampens my desire to do business with them.
Tim Paynter is offline   Reply With Quote
Old October 13th, 2015, 07:25 PM   #3
Major Player
 
Join Date: May 2011
Location: Knoxville, Tennessee
Posts: 489
Re: X70 4K rebate

Yes, that's why I'm not a fan of mail in rebates in general but thought it was worth $300 to attempt to get this one. Regardless of the company, it's simply easier and cheaper for them if they make it complex and/or tedious to get the rebate so they can avoid paying you. And if you don't cross every t and dot every i, they don't generally go out of their way to assist at all.

I was told on the phone I'd get my rebate in 4-6 weeks, but an auto generated email a couple of days later said 8-10 weeks. It's only been about one week so we'll see how it goes.
David Dixon is offline   Reply With Quote
Old October 14th, 2015, 12:02 AM   #4
Major Player
 
Join Date: Jun 2010
Location: Seattle WA
Posts: 947
Re: X70 4K rebate

Speaking of delayed rebates, that is a problem I had with the purchase of a Fuji Techno-Stabi 14x40 binoculars a few years back. The rebate date kept being postponed and delayed. Did some research about rebates and and the legal requirements in the US then wound up filing a complaint with some Government agency.

Just did a quick search and came up with this link Rebates | Consumer Information but it doesnít say what I wanted to find, something like 60 days or so (based on foggy memory).

At the time of the Fuji rebate issue there was a time limit that companies had to comply with but I couldnít find it in this link. In the case of the Fuji binoculars it was several hundred dollars so it was worthwhile to rattle their cage. Donít think it really sped anything up though.
John Nantz is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Most Recent Additions... > Sony 4K Ultra HD Handhelds

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 11:28 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network