West Coast FX1 Repair Facility recommendations? at DVinfo.net

Dave Allen · March 10th, 2009, 01:43 AM

My FX1 decided to partially stop working on my last assignment in Asia.

Specifically, the menu button rarely worked, and the scroll menu roller button stopped working altogether, so I couLd not enable the audio input from a pair of new Sennheiser wireless lav mics I bought for the assignment. Don't you just love it?

Back home, the menu button always now works, plugging in the power charger only sometimes gets me a charging yellow light, the toggle menu roller button still does not work when you roll it, but it works when you press it.

I wonder if that entire rectangular module has some bad connections....

I tried VideoOne repair, they gave me over the online form a $499 price, which I thought was rather too fast...so I put in all I wanted was the for tape head to be cleaned with the pop in cassette, got the same $499 price, which they confirmed they pretty much charge that price for any minor repair.

Adam Gold · March 10th, 2009, 11:17 AM

Did you check the Sony website? They have a finder that will locate the authorized service center nearest you.

Dave Allen · March 10th, 2009, 07:24 PM

Nothing in my area from the Sony website, and Sony themselves want a flat rate of $511 for any repair.

March 10th, 2009, 01:43 AM	#1
Dave Allen Major Player Join Date: Apr 2008 Location: Boston Posts: 497	West Coast FX1 Repair Facility recommendations? My FX1 decided to partially stop working on my last assignment in Asia. Specifically, the menu button rarely worked, and the scroll menu roller button stopped working altogether, so I couLd not enable the audio input from a pair of new Sennheiser wireless lav mics I bought for the assignment. Don't you just love it? Back home, the menu button always now works, plugging in the power charger only sometimes gets me a charging yellow light, the toggle menu roller button still does not work when you roll it, but it works when you press it. I wonder if that entire rectangular module has some bad connections.... I tried VideoOne repair, they gave me over the online form a $499 price, which I thought was rather too fast...so I put in all I wanted was the for tape head to be cleaned with the pop in cassette, got the same $499 price, which they confirmed they pretty much charge that price for any minor repair. __________________ Dave -

March 10th, 2009, 07:24 PM	#3
Dave Allen Major Player Join Date: Apr 2008 Location: Boston Posts: 497	Nothing in my area from the Sony website, and Sony themselves want a flat rate of $511 for any repair. __________________ Dave -

March 10th, 2009, 11:17 AM	#2
Adam Gold Inner Circle Join Date: Jan 2007 Location: Woodinville, WA USA Posts: 3,467	Did you check the Sony website? They have a finder that will locate the authorized service center nearest you.