My FX1 stopped working. :( - Page 2 at DVinfo.net

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony HDV and DV Camera Systems > Sony HVR-Z1 / HDR-FX1

Sony HVR-Z1 / HDR-FX1
Pro and consumer versions of this Sony 3-CCD HDV camcorder.


Reply
 
Thread Tools Search this Thread
Old June 14th, 2005, 11:01 AM   #16
Major Player
 
Join Date: Oct 2003
Location: Richardson, TX
Posts: 842
Well my camera is scheduled to be returned today!

I could hardly sleep last night. Sony was pretty good, they took about 10 working days to make the repair and it came in $60 less than they originally quoted me.

Can't wait to plug this baby into FCP5!!!
Bryan McCullough is offline   Reply With Quote
Old June 14th, 2005, 11:09 AM   #17
Regular Crew
 
Join Date: Apr 2005
Location: Berryville, Va. 22611
Posts: 28
Mine is still in the shop

Hi all;
Mine is still in the shop for the same reason after 5 weeks. I went through Mack though. They say it could be another week. Darn third party warranty.

Gary
__________________
Gary Smith
Gary Smith is offline   Reply With Quote
Old June 14th, 2005, 11:18 AM   #18
Major Player
 
Join Date: Oct 2003
Location: Richardson, TX
Posts: 842
Quote:
Originally Posted by Gary Smith
Hi all;
Mine is still in the shop for the same reason after 5 weeks. I went through Mack though. They say it could be another week. Darn third party warranty.

Gary
I guess that's the trade off. If it makes you feel any better I paid about twice for this one repair that you paid for your entire warrenty.
Bryan McCullough is offline   Reply With Quote
Old June 15th, 2005, 11:36 AM   #19
Regular Crew
 
Join Date: May 2005
Location: Northampton, MA
Posts: 184
Any idea what is causing this?
I never had any of my other sony camera's just stop like that. I hope this is not a recall issue.
__________________
Canon C100, 5D3
Jeff Baker is offline   Reply With Quote
Old June 15th, 2005, 11:44 AM   #20
Wrangler
 
Join Date: Dec 2002
Location: Mays Landing, NJ
Posts: 11,542
I've never had problems like this with my Sony's, but have read about something similar with (IIRC) the GL-2 where an internal fuse could blow.
Boyd Ostroff is offline   Reply With Quote
Old June 15th, 2005, 12:58 PM   #21
Regular Crew
 
Join Date: Apr 2005
Location: Berryville, Va. 22611
Posts: 28
Possible cause???

I think that it might have been a power surge when the camera is plugged into house power. I bought a remote charger and will never power the camera or charge the battery or use generic batteries again. Learned my lesson the hard way.
__________________
Gary Smith
Gary Smith is offline   Reply With Quote
Old June 15th, 2005, 01:05 PM   #22
Trustee
 
Join Date: Oct 2003
Location: Rio de Janeiro, Brasil
Posts: 1,137
Quote:
Originally Posted by Gary Smith
I think that it might have been a power surge when the camera is plugged into house power. I bought a remote charger and will never power the camera or charge the battery or use generic batteries again. Learned my lesson the hard way.
Generic batteries, as long as the voltage is OK, can't cause any damage. If in doubt about the voltage, do check it before putting it in. No mystery about that.

Using an external charger is certainly a must, and I can't understand how that did not develop into a general demand for one as standard AC supply when Sony stopped offering it.

But not using the AC supply when you can because of a power surge danger is not such a practical policy.


Carlos
Carlos E. Martinez is offline   Reply With Quote
Old June 15th, 2005, 03:36 PM   #23
MPS Digital Studios
 
Join Date: Apr 2003
Location: Palm Beach County, Florida
Posts: 8,531
FYI, generic, name brand batteries or AC adaptors, do NOT have the camera turned on when putting on fresh batteries. Leave it off, or you can potentially blow out the camera.

heath
__________________
My Final Cut Pro X blog
Heath McKnight is offline   Reply With Quote
Old June 15th, 2005, 04:10 PM   #24
Regular Crew
 
Join Date: Jun 2005
Posts: 35
Quote:
Originally Posted by Heath McKnight
FYI, generic, name brand batteries or AC adaptors, do NOT have the camera turned on when putting on fresh batteries. Leave it off, or you can potentially blow out the camera.

heath
Good advice for anything that has any type of electrons (AC or DC) flowing through it!

Jay
Jay Handleson is offline   Reply With Quote
Old July 15th, 2005, 10:57 AM   #25
Regular Crew
 
Join Date: Apr 2005
Location: Berryville, Va. 22611
Posts: 28
Finally got my FX-1 back from Mack

Hi everyone; Just a note to let you know that it took two months to the day to have my FX-1 serviced through Mack warranty service for the "dead camera syndrome". Had I known this, I would have gone without the warranty and paid the $200.00 to Sony to have it back in two weeks. Good old 20-20 hind sight. Gary
__________________
Gary Smith
Gary Smith is offline   Reply With Quote
Old July 15th, 2005, 12:13 PM   #26
Regular Crew
 
Join Date: Oct 2004
Location: Cape Town, SA
Posts: 159
At least its nestling in your loving arms again

I' like to bet here that they replaced the VCR/Camera switch?

Cheers
__________________
MJ Productions
Never let the need for money outweigh the need for Quality, Friendly and Professional Service
Jeremy Rochefort is offline   Reply With Quote
Old July 15th, 2005, 12:44 PM   #27
Wrangler
 
Join Date: Dec 2002
Location: Mays Landing, NJ
Posts: 11,542
2 months is pretty unacceptable. That would make me think twice about buying a Mack warranty (I never have anyway).

These stories have spooked me about my Z-1 though. I've resolved to always run on battery power - which I generally do with my other camcorders anyway. It's a good way to bring the batteries to full discharge, which I also think isn't such a bad idea. So my Z-1 has never tasted anything but battery juice thus far in its life, and with two NPF-970's and one 960 it should never have to :-)
Boyd Ostroff is offline   Reply With Quote
Old July 15th, 2005, 12:46 PM   #28
Regular Crew
 
Join Date: Apr 2005
Location: Berryville, Va. 22611
Posts: 28
No info about repair

Unfortunately there was no info about details of the repair from Mack or Sony. Just curious; what makes you think that the VCR/video switch was at fault. Do other Sony cams have the same problem. This is my first Sony. My beef is how blasted long the repair took.
__________________
Gary Smith
Gary Smith is offline   Reply With Quote
Old July 15th, 2005, 01:06 PM   #29
Regular Crew
 
Join Date: Oct 2004
Location: Cape Town, SA
Posts: 159
Quote:
Originally Posted by Gary Smith
Unfortunately there was no info about details of the repair from Mack or Sony. Just curious; what makes you think that the VCR/video switch was at fault. Do other Sony cams have the same problem. This is my first Sony. My beef is how blasted long the repair took.
This is exactly what happened to my camera. I must have kicked up too much steam because they gave me a new camera - I must also admit the camera was only 6 days old! The feedback I got was after I insisted on a full report from Sony regarding the failure.

As for the time it took to repair yours - UNACCEPTABLE. Many of us rely on these camera for our livelihood and I will not stand for shoddy service levels - we are far too forgiving of bad service these days - hence my signature

Cheers
__________________
MJ Productions
Never let the need for money outweigh the need for Quality, Friendly and Professional Service
Jeremy Rochefort is offline   Reply With Quote
Old July 15th, 2005, 04:40 PM   #30
MPS Digital Studios
 
Join Date: Apr 2003
Location: Palm Beach County, Florida
Posts: 8,531
I have a Mack Warranty, two since 1999, and always just sent cameras to the dealer. With my XL-1, I had it back within 5 days, per the XL-1 Club. Mack says an "authorized dealer," so Canon and JVC are...

heath
__________________
My Final Cut Pro X blog
Heath McKnight is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony HDV and DV Camera Systems > Sony HVR-Z1 / HDR-FX1

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 05:48 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network