Pink dots on the sensor

James Hollingsworth · July 23rd, 2013, 02:40 AM

I am now talking with the vendor about returning the camera to Sony, will let you know how it turns out. At least I have my VG30 to fall back to in the meantime. Have nw idea how I can save the footage shot on the last job I did. You couldn't see the dots on the LCD so didn't notice until afterwards. My goodness, how we put our welfare in the hands of technology.

Steven Digges · July 25th, 2013, 11:23 AM

James, First I wan't to say I am truly sorry your camera is damaged. Second, thank you for sharing because this is now one of the most important threads here! I would never shine a laser onto any sensor the way the myth-buster guy does it. On the other hand I would not have been concerned at all to be shooting around those low power DJ lights in the clip you had up. This thread will cause me to be more concerned about protecting my camera. Good luck, we are all waiting to see what happens.

Steve

James Hollingsworth · July 25th, 2013, 05:49 PM

Yes, I was shooting today with my vg30 and gone were any creative shots using lights, back is firmly to the wall from now on

Noa Put · July 26th, 2013, 10:23 AM

Quote:

Originally Posted by James Hollingsworth

Here are the dots for you all to see.

Hey James, can I use the image on my blog? Thought it would be worth to share.

James Hollingsworth · July 26th, 2013, 04:31 PM

Can we wait until the issue has been settled with Sony?

Noa Put · July 26th, 2013, 04:35 PM

we can always wait, we have more time then money :)

Chris Quevedo · August 16th, 2013, 10:48 AM

hey James any word from Sony?

James Hollingsworth · August 16th, 2013, 04:48 PM

Sony were no help whatsoever. Sony Prime Support, more like Sony Crime Support. I have a registered Sony repair centre currently looking at the camera.

James Manford · August 18th, 2013, 03:01 PM

This is quite a concern considering most of us will be shooting in those conditions at some point.

Why haven't Sony prime support helped? what was the reason? And is it still being fixed free of charge or what?

July 23rd, 2013, 02:40 AM	#16
James Hollingsworth Regular Crew Join Date: Mar 2013 Location: Leicester Posts: 119	Re: Pink dots on the sensor I am now talking with the vendor about returning the camera to Sony, will let you know how it turns out. At least I have my VG30 to fall back to in the meantime. Have nw idea how I can save the footage shot on the last job I did. You couldn't see the dots on the LCD so didn't notice until afterwards. My goodness, how we put our welfare in the hands of technology.

July 25th, 2013, 11:23 AM	#17
Steven Digges Trustee Join Date: Oct 2002 Location: Phoenix, AZ Posts: 1,828	Re: Pink dots on the sensor James, First I wan't to say I am truly sorry your camera is damaged. Second, thank you for sharing because this is now one of the most important threads here! I would never shine a laser onto any sensor the way the myth-buster guy does it. On the other hand I would not have been concerned at all to be shooting around those low power DJ lights in the clip you had up. This thread will cause me to be more concerned about protecting my camera. Good luck, we are all waiting to see what happens. Steve __________________ www.CorporateShow.com Been at this so long I'm rounding my years of experience down...not up!

July 25th, 2013, 05:49 PM	#18
James Hollingsworth Regular Crew Join Date: Mar 2013 Location: Leicester Posts: 119	Re: Pink dots on the sensor Yes, I was shooting today with my vg30 and gone were any creative shots using lights, back is firmly to the wall from now on

July 26th, 2013, 04:31 PM	#20
James Hollingsworth Regular Crew Join Date: Mar 2013 Location: Leicester Posts: 119	Re: Pink dots on the sensor Can we wait until the issue has been settled with Sony?

July 26th, 2013, 04:35 PM	#21
Noa Put Inner Circle Join Date: Jun 2007 Location: Belgium Posts: 9,509	Re: Pink dots on the sensor we can always wait, we have more time then money :)

August 16th, 2013, 10:48 AM	#22
Chris Quevedo Regular Crew Join Date: Mar 2013 Location: Paradise, CA Posts: 158	Re: Pink dots on the sensor hey James any word from Sony?

August 16th, 2013, 04:48 PM	#23
James Hollingsworth Regular Crew Join Date: Mar 2013 Location: Leicester Posts: 119	Re: Pink dots on the sensor Sony were no help whatsoever. Sony Prime Support, more like Sony Crime Support. I have a registered Sony repair centre currently looking at the camera.

August 18th, 2013, 03:01 PM	#24
James Manford Trustee Join Date: Jan 2013 Location: London, UK Posts: 1,393	Re: Pink dots on the sensor This is quite a concern considering most of us will be shooting in those conditions at some point. Why haven't Sony prime support helped? what was the reason? And is it still being fixed free of charge or what?