NX5 in a Coma at DVinfo.net

Richard Crowley · August 21st, 2013, 03:47 PM

I have three NX5U cameras (and considering getting a 4th during the B&H special)

But one of them has "gone into a coma". I left four cameras (three NX5U and one EX1) running one evening, and came the next morning to find one of the NX5 cameras all but dead.

Symptoms: You can see a normal-looking image in the viewfinder, and the lens rings appear to work. But NONE of the other controls (even including the power switch!) have any effect. The only way to turn it off is to disconnect the power. There is no response to the remote control, and no output from the SDI BNC connector.

I guess I will have to figure out how to send it back to Sony for repair. (Beyond warranty) What a hassle.

Don Bloom · August 21st, 2013, 04:13 PM

just a guess here but is there a reset button like they had on the PD series? If there is I don't think you have anything to lose by trying that.

Ron Evans · August 21st, 2013, 07:00 PM

Try the reset button with a full battery or better yet mains power. The reset is under the LCD panel above the menu button.

Ron Evans

Richard Crowley · August 22nd, 2013, 01:37 PM

Quote:

Originally Posted by Ron Evans

Try the reset button

Thanks, Don and Ron. While the reset button appears to do something (at least it delays the turn-on sequence) it does not appear to do anything to fix the symptoms. :-(

Luc Novovitch · September 13th, 2013, 07:28 PM

So Richard, what did Sony say and did about the problem? What caused it in the first place?
Thank you for sharing (we may avoid a 'coma' if we know the reason. Maybe...).

L.

August 21st, 2013, 03:47 PM	#1
Richard Crowley Trustee Join Date: Aug 2007 Location: Portland, Oregon Posts: 1,238	NX5 in a Coma I have three NX5U cameras (and considering getting a 4th during the B&H special) But one of them has "gone into a coma". I left four cameras (three NX5U and one EX1) running one evening, and came the next morning to find one of the NX5 cameras all but dead. Symptoms: You can see a normal-looking image in the viewfinder, and the lens rings appear to work. But NONE of the other controls (even including the power switch!) have any effect. The only way to turn it off is to disconnect the power. There is no response to the remote control, and no output from the SDI BNC connector. I guess I will have to figure out how to send it back to Sony for repair. (Beyond warranty) What a hassle.

August 21st, 2013, 04:13 PM	#2
Don Bloom Inner Circle Join Date: Jan 2003 Location: Chicago, IL Posts: 6,609	Re: NX5 in a Coma just a guess here but is there a reset button like they had on the PD series? If there is I don't think you have anything to lose by trying that. __________________ What do I know? I'm just a video-O-grafer. Don

August 21st, 2013, 07:00 PM	#3
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: NX5 in a Coma Try the reset button with a full battery or better yet mains power. The reset is under the LCD panel above the menu button. Ron Evans

September 13th, 2013, 07:28 PM	#5
Luc Novovitch Regular Crew Join Date: Jan 2011 Location: Far West Texas Posts: 49	Re: NX5 in a Coma So Richard, what did Sony say and did about the problem? What caused it in the first place? Thank you for sharing (we may avoid a 'coma' if we know the reason. Maybe...). L.