FS700 & PIX240 warning... at DVinfo.net

Bill Kerrigan · March 26th, 2013, 07:01 PM

After updating to the ver. 3 PIX firmware, I had problem with my PIX240 stopping then starting again during a take.
Ver. 3.1 is supposed to fix the problem.

______________________
Bill Kerrigan
DOP, director, teacher
Montreal, Quebec, Canada
http://www.kerrigan.ca

Mark Bolding · March 27th, 2013, 07:54 AM

This is the first I have heard of this. I have done at least 3 days since I updated to 3 with no issues.

Dave Sperling · March 27th, 2013, 08:24 AM

I can verify that we were experiencing similar problems. One of the companies I shoot for has two FS-700's, each with a PIX240, and we started experiencing the problem in January. Sometimes when recording the record light would blink off momentarily and the Pix would create a new file - but we would lose a few frames between files. It was happening randomly, but was very annoying. Sometimes would be fine for an hour of recording, but sometimes could have more than a dozen discontinuities in a 5 minute clip. We did quite a bit of troubleshooting, but in the end sent the two PIX's to Sound Devices. A few days ago they indicated that they were able to replicate the problem there and that it seemed to be a firmware issue... We're waiting to get the units back from them for testing with the updated firmware.
We originally thought that it might have been an issue tied to our unusual recording configuration - We would trigger recording from camera timecode, but use external code to keep the two recorders syncronized.(PIXs would be on jam-synced free run, while cameras were on record run code.)
Hopefully the latest firmware will remedy the problem.

Chris Medico · March 27th, 2013, 12:26 PM

I just updated my PIX to firmware 3.01 this morning but won't have time to do any real testing till this weekend.

I can confirm that with the FS700 set to trigger on timecode the until will randomly start and stop. If you press REC on the recorder itself it will record till it runs out of space with no gaps. It is only an issue when using timecode run to trigger recording.

Bill Kerrigan · March 27th, 2013, 04:16 PM

I just tried ver. 3.0.1 and the problem seems to be been solved.

Bill Kerrigan
DOP
Montreal, Quebec, Canada
http://www.kerrigan.ca

Chris Medico · March 27th, 2013, 05:17 PM

Great to hear that Bill. Thanks for the update.

March 26th, 2013, 07:01 PM	#1
Bill Kerrigan Regular Crew Join Date: Dec 2008 Location: Montreal, Quebec, Canada Posts: 92	FS700 & PIX240 warning... After updating to the ver. 3 PIX firmware, I had problem with my PIX240 stopping then starting again during a take. Ver. 3.1 is supposed to fix the problem. ______________________ Bill Kerrigan DOP, director, teacher Montreal, Quebec, Canada http://www.kerrigan.ca

March 27th, 2013, 07:54 AM	#2
Mark Bolding Regular Crew Join Date: Aug 2007 Location: Pembroke Pines, Florida Posts: 109	Re: FS700 & PIX240 warning... This is the first I have heard of this. I have done at least 3 days since I updated to 3 with no issues.

March 27th, 2013, 08:24 AM	#3
Dave Sperling Major Player Join Date: Jan 2010 Location: Tinton Falls, NJ Posts: 780	Re: FS700 & PIX240 warning... I can verify that we were experiencing similar problems. One of the companies I shoot for has two FS-700's, each with a PIX240, and we started experiencing the problem in January. Sometimes when recording the record light would blink off momentarily and the Pix would create a new file - but we would lose a few frames between files. It was happening randomly, but was very annoying. Sometimes would be fine for an hour of recording, but sometimes could have more than a dozen discontinuities in a 5 minute clip. We did quite a bit of troubleshooting, but in the end sent the two PIX's to Sound Devices. A few days ago they indicated that they were able to replicate the problem there and that it seemed to be a firmware issue... We're waiting to get the units back from them for testing with the updated firmware. We originally thought that it might have been an issue tied to our unusual recording configuration - We would trigger recording from camera timecode, but use external code to keep the two recorders syncronized.(PIXs would be on jam-synced free run, while cameras were on record run code.) Hopefully the latest firmware will remedy the problem.

March 27th, 2013, 12:26 PM	#4
Chris Medico Inner Circle Join Date: Aug 2006 Location: Efland NC, USA Posts: 2,322	Re: FS700 & PIX240 warning... I just updated my PIX to firmware 3.01 this morning but won't have time to do any real testing till this weekend. I can confirm that with the FS700 set to trigger on timecode the until will randomly start and stop. If you press REC on the recorder itself it will record till it runs out of space with no gaps. It is only an issue when using timecode run to trigger recording. __________________ http://www.LandYachtMedia.com

March 27th, 2013, 04:16 PM	#5
Bill Kerrigan Regular Crew Join Date: Dec 2008 Location: Montreal, Quebec, Canada Posts: 92	Re: FS700 & PIX240 warning... I just tried ver. 3.0.1 and the problem seems to be been solved. Bill Kerrigan DOP Montreal, Quebec, Canada http://www.kerrigan.ca

March 27th, 2013, 05:17 PM	#6
Chris Medico Inner Circle Join Date: Aug 2006 Location: Efland NC, USA Posts: 2,322	Re: FS700 & PIX240 warning... Great to hear that Bill. Thanks for the update. __________________ http://www.LandYachtMedia.com