Misplaced Warranty Card at DVinfo.net

Chris Long · September 4th, 2003, 09:29 AM

I seem to have misplaced the warranty card that came with my PDX-10. I know, I know--it seems hard to understand, but things have been incredibly hectic around here this past month. I can almost convince myself that I did mail it off--not really sure. Pretty embarassing.

Man, I need a vacation, clearly...

Anyway--it's my understanding that the warranty card is an unnecesary thing--that the warranty is in force whether I mail that in or not. I know that to be true about many products, that it is mostly for the company to collect consumer information, and have you on file in case of a recall, etc--is it true for this Sony? Am I safe, despite my brainlock?

Thanks!

Kenn Jolemore · September 6th, 2003, 08:19 AM

I believe you can activate your warrenty on-line by going to sony's site and filling out the proper form.All you need is the cam in front of you so you can get the serial # off the bottom.
KennJ

Jeff Donald · September 6th, 2003, 08:59 AM

The Magnuson-Moss Act states that warranty cards do not need to be mailed in for the warranty to be in effect in the US. However, a dated sales receipt (proof of purchase) showing purchase within the specified time frame may be required for the warranty to be in effect. The serial number will establish that the camera is not a gray market camera and is eligible for the manufactures US warranty.

Dan Tolbertson · September 6th, 2003, 10:11 AM

Is thier a place you can check your serial number to make sure it is not a grey market unit?

Jeff Donald · September 6th, 2003, 10:19 AM

Only the manufacture has that information. I don't know of any manufacture that publishes a list of serial numbers in relationship to gray market importation. If you call the camera manufacture they will usually advise you of the importation status of the camera.

Chris Long · September 14th, 2003, 05:33 PM

Thanks to all for the replies--I especially appreciate the knowledge that there is legislation covering this. That is great news! I feel much better now...

Just got back from taping hang-gliding at Jockey's Ridge in Nags Head, on the outer Banks of North Carolina. Windy, rainy (the remnants of Hurricane Henri)--anything over 17 miles an hour, I was told, makes the sand fly--and it did! I used Saran Wrap (plastic food wrap) and tape in judicious amounts, and the camera came through beautifully! Great shots, nice quality.

The Banks are now bracing for Hurricane Isabel--I just drove home from there today.

September 4th, 2003, 09:29 AM	#1
Chris Long Regular Crew Join Date: Jul 2003 Location: Middletown, Maryland USA Posts: 177	Misplaced Warranty Card I seem to have misplaced the warranty card that came with my PDX-10. I know, I know--it seems hard to understand, but things have been incredibly hectic around here this past month. I can almost convince myself that I did mail it off--not really sure. Pretty embarassing. Man, I need a vacation, clearly... Anyway--it's my understanding that the warranty card is an unnecesary thing--that the warranty is in force whether I mail that in or not. I know that to be true about many products, that it is mostly for the company to collect consumer information, and have you on file in case of a recall, etc--is it true for this Sony? Am I safe, despite my brainlock? Thanks!

September 6th, 2003, 08:19 AM	#2
Kenn Jolemore Regular Crew Join Date: Aug 2002 Location: norfolk Va. Posts: 124	I believe you can activate your warrenty on-line by going to sony's site and filling out the proper form.All you need is the cam in front of you so you can get the serial # off the bottom. KennJ __________________ KennJ

September 6th, 2003, 08:59 AM	#3
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	The Magnuson-Moss Act states that warranty cards do not need to be mailed in for the warranty to be in effect in the US. However, a dated sales receipt (proof of purchase) showing purchase within the specified time frame may be required for the warranty to be in effect. The serial number will establish that the camera is not a gray market camera and is eligible for the manufactures US warranty. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

September 6th, 2003, 10:19 AM	#5
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Only the manufacture has that information. I don't know of any manufacture that publishes a list of serial numbers in relationship to gray market importation. If you call the camera manufacture they will usually advise you of the importation status of the camera. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

September 6th, 2003, 10:11 AM	#4
Dan Tolbertson Regular Crew Join Date: Sep 2003 Location: Menifee, CA Posts: 126	Is thier a place you can check your serial number to make sure it is not a grey market unit?

September 14th, 2003, 05:33 PM	#6
Chris Long Regular Crew Join Date: Jul 2003 Location: Middletown, Maryland USA Posts: 177	Thanks to all for the replies--I especially appreciate the knowledge that there is legislation covering this. That is great news! I feel much better now... Just got back from taping hang-gliding at Jockey's Ridge in Nags Head, on the outer Banks of North Carolina. Windy, rainy (the remnants of Hurricane Henri)--anything over 17 miles an hour, I was told, makes the sand fly--and it did! I used Saran Wrap (plastic food wrap) and tape in judicious amounts, and the camera came through beautifully! Great shots, nice quality. The Banks are now bracing for Hurricane Isabel--I just drove home from there today.