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Sony VX2100 / PD170 / PDX10 Companion
Topics also include Sony's TRV950, VX2000, PD150 & DSR250 family.


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Old October 6th, 2005, 11:42 AM   #1
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Join Date: Feb 2005
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Sony Product Notice

FYI.. Posted 10/3/2005 on their Website.. So I don't know if this is new news..

October 3, 2005



Notice to Owners of Sony Professional Camcorder Products:
DSRPD150, DSRPD170, DSRPDX10, and DSR250.





Thank you for your purchase of Sony products.

It has recently come to our attention that a limited number of camcorders manufactured prior to March 2004 that incorporate a certain type of image sensor device (CCD) may exhibit the following problem:

When the camcorder is used for acquisition in the camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all.

We have determined that this problem only occurs in a limited number of camcorders, but may be accelerated if they are exposed to hot and humid environments.

In an effort to ensure customer satisfaction, Sony will offer a free repair from October 3rd, 2005 to October 2nd, 2007 to the owners of affected camcorders exhibiting the above-mentioned problem.

If you have a camcorder that exhibits the distortion or no image problem or have any questions regarding this problem, please contact the Sony National Support at 866-766-9272, Option 2.



Sincerely,

Sony Electronics Inc.
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