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Sony XDCAM EX Pro Handhelds
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Old December 26th, 2007, 04:28 PM   #406
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I may have posted this before. Go to Page 14 of the manual and on the diagram you'll see

Cover of the Lens Control Block (See "Note" below.)
and the note says:
The lens is properly adjusted at the factory. Do not touch the controls of the lens control block.


Quote:
Originally Posted by Brian Jansen View Post
Steve,
The tech I spoke to had some trouble explaining the procedure in detail, but
he did say that the camera was not taken apart. A cover was removed and the adjustment was made via software control. Not sure if that control was hidden in a tech menu or it was done with software outside the camera.
Have you sent your camera back yet? Mine went to Sony San Jose, CA and they let me talk directly to the tech who worked on it. There was a minor English gap where I could not get complete detailed info but they were very helpful and got to my camera quickly.
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Old December 26th, 2007, 10:11 PM   #407
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Quote:
Originally Posted by Brian Jansen View Post
... Mine went to Sony San Jose, CA and they let me talk directly to the tech who worked on it. ...

Brian - Did they say anything about the battery life?
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Old December 26th, 2007, 11:47 PM   #408
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Quote:
Originally Posted by Brent Ethington View Post
Brian - Did they say anything about the battery life?
Brent.... the tech said he was not aware of the battery problem but suggested that I call Sony Pro tech and report the issue. I tried but there is a recorded message stating they are close until after Jan 1st.
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Old December 27th, 2007, 09:59 AM   #409
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thanks Brian
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Old December 27th, 2007, 03:51 PM   #410
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Brian, how did it turn out? Are you happy with the results, is the vignette completely gone? Don't leave us hanging :)
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Old December 28th, 2007, 12:29 PM   #411
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I got a new EX1 today and I'm pleased to say that so far it seems a lot better than the last one. At this point I haven't tested for the problem in so much as shooting a wall etc, but I couldn't see solid black corners on the LCD which was quite easy to do with the first camera.

My hunch is that the problem still exists to a degree, although nowhere near as bad as before, I was seeing some darkening in the corners with OIS on, but not the cropped corner effect the last camera exhibited.

When I've had chance to review some footage I'll post more but so far it looks good! I'm really pleased to get my hands on another camera!

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Old December 28th, 2007, 12:58 PM   #412
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Having just tested for the problem and capturing the footage I can confirm that my new camera is fine. There is a tiny amount of graduated darkening top right at 15mm, but I would never have noticed it had I not been trying to find a problem and I doubt I'll ever notice it again.

Very happy!

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Old December 28th, 2007, 01:00 PM   #413
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Glad to here it Paul!
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Old December 28th, 2007, 01:45 PM   #414
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Quote:
Originally Posted by Bill Spence View Post
Brian, how did it turn out? Are you happy with the results, is the vignette completely gone? Don't leave us hanging :)
Yes Bill, camera is fine now. I ran some tests last night and its gone.

Has anyone else sent their camera back?
I know that there were a few others here that had the problem as well.
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Old December 31st, 2007, 02:37 PM   #415
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Slight vignette

Paul

I am curious how tiny the amount of graduated darkening you are seeing with your fixed camera. I just received my FEXEX slip so I can send my camera in.
The vignette problem on my out of the box EX sounds like your fixed model.

80% of my work is done shooting kitesurfing, surfing and other outdoor action sports. Quite often the upper 1/3 of my frame is clear blue skies which is how I noticed the vignette in the first place.

My concern is that even after re alignment my EX will still have the occasional vignette issue.

Thanks
Dasher
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Old January 1st, 2008, 09:25 PM   #416
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Hi Charles.

It's extremely difficult to spot, I managed to see it when I was hunting for it with IOS on, but I really cannot see any problem at all in normal use now. If you can see the effect on the LCD I'd suggest getting it looked at as Sony can make it better.

I've uploaded a small clip I just grabbed by pointing the camera at my screens, this would have definitely shown up the issue present in my last camera.

http://www.olikai.com/ex1/no-vignette.mov (6.6Mb)

regards

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Last edited by Paul Joy; January 1st, 2008 at 10:57 PM.
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Old January 2nd, 2008, 05:31 AM   #417
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hi Paul

I've just downloaded your clip, watched several times and i couldn't spoted any vignetting. Could you explain me what you see

Thanks
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Old January 2nd, 2008, 05:41 AM   #418
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That's what I'm showing, you cant see any vignetting now. If the image / data is studied there is some very slight drop off in the top right corner, but under normal use it's not visible - job done!

regards

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Old January 2nd, 2008, 06:48 PM   #419
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Does anyone own an ex1 that DOESN'T show ANY hint of vignetting?
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Old January 2nd, 2008, 08:53 PM   #420
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I received mine last week and have done two separate tests; one against white and one against a pure blue sky. Perfect in both cases.

Vince
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