Sony confirms backfocus problem - Page 8 at DVinfo.net

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


Reply
 
Thread Tools Search this Thread
Old April 7th, 2008, 08:08 AM   #106
Major Player
 
Join Date: Dec 2005
Location: Kelkheim, Germany
Posts: 375
Good to hear that you have a sharp cam now, Holger, after laying hands on yourself.
Anyway, returning it to you with focus slightly off for the two main ND settings is not what I would expect from a Prime support. Don't forget that Europeans pay a premium of about EUR 1,500.00 for this service.
__________________
Michael
Michael Mann is offline   Reply With Quote
Old April 7th, 2008, 08:14 AM   #107
Regular Crew
 
Join Date: Dec 2007
Location: Munich Germany
Posts: 37
Well I didnīt pay extra for premium support.
I bought my camera in late december at videocation in munich an got 2 years of premium support included.

Holger
Holger Neuhaeuser is offline   Reply With Quote
Old April 7th, 2008, 08:16 AM   #108
Major Player
 
Join Date: Dec 2005
Location: Kelkheim, Germany
Posts: 375
What I am referring to is that the much higher European price is a result of the included Prime support.
__________________
Michael
Michael Mann is offline   Reply With Quote
Old April 7th, 2008, 01:20 PM   #109
Inner Circle
 
Join Date: Dec 2005
Location: Rhode Island
Posts: 3,867
I like the 13m and brick wall to adjust BF it makes sense to me.
__________________
Paul Cronin
www.paulcroninstudios.com
Paul Cronin is offline   Reply With Quote
Old April 7th, 2008, 01:37 PM   #110
Inner Circle
 
Join Date: Aug 2006
Location: Poland
Posts: 4,086
Quote:
Originally Posted by Holger Neuhaeuser View Post
Got That prooves in my opinion
firmware 1.02 no go , firmware 1.05 works (canīt say anything about 1.03)
and sony has problems using their own autoallignment
Well, I've just checked mine FW - it's 1.02_0337, and I never had problems with back focus (which of course doesn't prove anything), but:

- have you noticed any other change in your camera performance, which would be worth sending mine for the FW update?
__________________
Sony PXW-FS7 | DaVinci Resolve Studio; Magix Vegas Pro; i7-5960X CPU; 64 GB RAM; 2x GTX 1080 8GB GPU; Decklink 4K Extreme 12G; 4x 3TB WD Black in RAID 0; 1TB M.2 NVMe cache drive
Piotr Wozniacki is offline   Reply With Quote
Old April 7th, 2008, 01:55 PM   #111
Regular Crew
 
Join Date: Dec 2007
Location: Munich Germany
Posts: 37
Well up to now, I couldnīt find any obvious changes.
As Sony likes to keep things secret, there is no kind of documentation about what has changed. They donīt even send back a remark what has been done with the camera.
And, to be honest, I think they donīt document it cause its just bugfixing.
Normally if they got a new feature or real improvements, they donīt keep that quiet.
But I really would like to know how many undiscovered bugs are sleeping, just waiting to give us the next hard time.

Holger
Holger Neuhaeuser is offline   Reply With Quote
Old April 7th, 2008, 02:26 PM   #112
Regular Crew
 
Join Date: Dec 2007
Location: Port Coquitlam BC Canada
Posts: 179
Quote:
Originally Posted by Holger Neuhaeuser View Post
But I really would like to know how many undiscovered bugs are sleeping, just waiting to give us the next hard time.
The EX is a Cylon camera, with all the memories and experiences of a normal human made Sony device........until activation. Then it will........rebel. Dramatically.

How could you humans have all been so blind?

Dr. Baltar
Instrument of God.

Last edited by Don Greening; April 7th, 2008 at 02:36 PM. Reason: typo
Don Greening is offline   Reply With Quote
Old April 8th, 2008, 03:49 PM   #113
Major Player
 
Join Date: Jan 2007
Location: Boston, Massachusetts
Posts: 380
Images: 1
Wish me luck

I am sending my cam in to Sony today to have them fix the backfocus (and zoom toggle). Wish me luck.

I picked up my loaner from the dealer. The BF is certainly better on this. I need to test a little more to see if its spot on.

I just tried another EX-1 that my old company just bought. Their backfocus was off too as it turns out.

Sheesh.

B
Benjamin Eckstein is offline   Reply With Quote
Old April 8th, 2008, 05:34 PM   #114
Regular Crew
 
Join Date: Dec 2005
Location: Pittsburgh
Posts: 111
I sent my ex1 back for the backfocus issue and happen to read the posts about the telephoto issues related to focus.. I Sony to make sure they also checked the lens for that as well. The tech said it was already packed and will likely ship out today... I told not ship it back unless they were sure the lens was ok, he claimed they had already addressed that issue while it was there.


I guess I will find that out in a few days

Chuck
Chuck Wall is offline   Reply With Quote
Old April 8th, 2008, 05:48 PM   #115
Trustee
 
Join Date: Oct 2005
Location: Gilbert, AZ
Posts: 1,896
Let us know how it works out Chuck.

I wonder how they check far focus using full telephoto.
They mentioned they checked for this?

They would have to have distant objects greater than 60 feet from the EX1 with the objects set in a line at the same focus distance and have them cover the entire field of view. Of course, the camera should not be angled to the subject and ideally set to f1.9 (open) to have DOF as tight as possible for critical adjustment.

Which brings up the million dollar question, what is the adjustment for this issue?
Steven Thomas is offline   Reply With Quote
Old April 21st, 2008, 11:48 AM   #116
New Boot
 
Join Date: Apr 2008
Location: Montreal, Canada
Posts: 8
Quote:
Originally Posted by Don Greening View Post
Press and hold the cancel button and menu button at the same time. Continue to hold these buttons and then hit the SEL/SET button. 3 more menus will show up below the regular menu items. Scroll down to the IF icon. Select that and you'll see your serial number and the firmware version number appear.

- Don
Hi, I just wonder how do you get rid of that extra menu?

Thank you
Slava Kouznetsov is offline   Reply With Quote
Old April 21st, 2008, 12:04 PM   #117
Major Player
 
Join Date: Nov 2007
Location: Los Angeles, CA
Posts: 498
The menu disappears when you turn off/turn on the camera.
Eric Pascarelli is offline   Reply With Quote
Old April 21st, 2008, 12:06 PM   #118
Inner Circle
 
Join Date: Aug 2006
Location: Poland
Posts: 4,086
... or CANCEL back, and press the MENU button as ususal ;)
__________________
Sony PXW-FS7 | DaVinci Resolve Studio; Magix Vegas Pro; i7-5960X CPU; 64 GB RAM; 2x GTX 1080 8GB GPU; Decklink 4K Extreme 12G; 4x 3TB WD Black in RAID 0; 1TB M.2 NVMe cache drive
Piotr Wozniacki is offline   Reply With Quote
Old April 21st, 2008, 01:07 PM   #119
Regular Crew
 
Join Date: Jan 2008
Location: New York, NY
Posts: 188
Eric's right, once you enable the service menu it remains until you power off.
Sean Donnelly is offline   Reply With Quote
Old April 27th, 2008, 12:56 PM   #120
Regular Crew
 
Join Date: Feb 2005
Location: San Francisco, CA
Posts: 134
back focus question

A quick question regarding focusing on infinity. Is it normal to have to roll back a bit from the full-stop setting of my focus ring to get to the infinity setting?

If I go to the full-stop on my focus ring, it seems to be focusing PAST infinity and I get a blurry image. Is this indicative of a back focus problem?
Zachary Fink is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 03:28 PM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network