HELP! EX1 will not power up on BP battery
Inserting 2 week old fully charged Sony BP-U60 and BP-U30 batteries - unit will not power up. It WILL power up fine using the power supply connected to DC in or either of 2 other batteries (Anton Bauer or Tekkeon) connected to DC in jack. I tried a full reset to see if there was some setting that got turned on but no change. Is there a fuse somewhere?
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Try putting the batteries on charge even for just 30 minutes and try again. It seems that either the batteries have suddenly lost all their charge or maybe somehow they have shut down.
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19+ volts? Shouldn't they be closer to 12v?
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Ronn, I think 19V+ is a bit too much. Pro cameras can take up to 16V but 19V is pushing the limit. Did you try to take a reading from the AB or Tekkeon batteries following a full charge?
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I am dreading decending into B&H/Sony Warrantee Hell. Glad I checked it today instead of at the shoot tomorrow. |
If your camera doesn't have the battery discharge fix, then leave the battery on the camera, and it will discharge it down to a level that may work. It may take more than a couple of hours to do this.
Have you tried removing and replacing the lithium ion battery on the bottom of the camera to ensure a complete reset? |
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Ronn
Just topped up a BP-U60. It measures 16 volts right off the charger, with charger showing steady green. My EX1 powers up with no complaints. 20 - 21 battery volts shouldn't be possible unless the charger or your meter is malfunctioning. If the charger is overcharging, the batteries may be damaged too. |
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Your problem might have something to do with the battery not making connection to the camera. |
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Another suggestion might be to try rigging up a small camera light to the battery, keep the wattage of the bulb right down say no more than 20W, as you may damage the battery if the drain is too high. Does sound like the battery had been overcharged, especially when as Alex Dolgin says max for the battery is 16.8v. I wonder if the camera has an over voltage limiter, that stops it from powering up if the voltage is too high? This would give relief to many who are trying to power the camera by external means other than the charger. Further to what Alex said, and not telling you how to suck eggs, but have you checked that the battery is connected properly, it needs to be inserted then moved to the left to lock in place. |
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Tomorrow, a nice glass of wine and a long chat with B&H and Sony. AArrrgghh. |
Update: Thanks to George Strother, I now know my volt meter was wrong, so disregard that 19-21 volts part. My batteries are fine, fully charged and functional (on his camera) and the charger is good too. His batteries (also fully charged and functional) will not run my camera either. Which means something went south inside the camera where the battery connects.
I have a call in to B&H now, we'll see how long before they follow up. |
Absolutely nothing from B&H. This is a 30 day old camera. Sending to Sony Repair in San Jose tomorrow. Stay tuned.
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