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Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old August 11th, 2008, 09:41 AM   #1
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letters rubbing off!

Has anyone sent their EX1 in to have the letters rubbing off problem fixed?
If so, what was your turn around time?
Do they repaint the lettering or replace the body of the camera?
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Last edited by Paul Kendal; August 12th, 2008 at 09:22 AM.
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Old August 11th, 2008, 10:57 AM   #2
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Hi

My ex1's letters are rubbing off and based on the last two trips back, door to door time was 2 weeks each time. I believe they will replace the exterior shell on the problem areas.


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Old August 12th, 2008, 08:49 AM   #3
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And it should be noted that they have identified and corrected most of the early manufacturing issues (like paint rubbing off). They should replace the exterior shell for you and the new one should fare better than the first.

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