new ex1 firmware out - Page 13 at

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Sony XDCAM EX Pro Handhelds
Sony PXW-Z280, Z190, X180 etc. (going back to EX3 & EX1) recording to SxS flash memory.

Thread Tools Search this Thread
Old December 17th, 2008, 01:07 AM   #181
Regular Crew
Join Date: Sep 2006
Location: Fairfax, CA USA
Posts: 33
I hand delivered my EX1 to San Jose service: rubbed off white letters, battery drain, and back focus issue, and new firmware. Called ahead and they faxed me a service form and told me to bring in a copy of the invoice. The next day they emailed me a request for $100 for upgrade charge. Printed it up , signed and faxed back with CC info. The following morning they called and told me it was ready to pick-up.

Less than 48 hours turn around. Besides paying the $100 - I'm happy. Paid because I wanted to use the SDHC cards and still be in warranty. Cards worked fine, backplate replaced, and back focus issues appear to be solved. I was told the battery drain is a software upgrade fix.

It is hard to find the front door because there isn't one. Thanks to Keith Moreau's reply #132, I found the loading dock back door. It was a little weird in that I had to ask for a receipt or repair number. They just made a copy of the my service form and had me sign it. I asked for the Sony rep to sign it too - that way I at least had some evidence that they had my camera!
Kevin Cates is offline   Reply With Quote
Old January 30th, 2009, 02:10 AM   #182
Join Date: Sep 2008
Location: Perth AUSTRALIA
Posts: 3
I have downloaded the firmware update files and read the documentation noting the reference to installing drivers for Windows PC's. The documentation does not mention the Mac OS am I correct in assuming that I simply connect the camera and click on the relevant .exe files on my Mac?
Phillip Murray is offline   Reply With Quote
Old January 30th, 2009, 04:00 AM   #183
Regular Crew
Join Date: Feb 2008
Location: Dakar, Sénégal, West Africa
Posts: 30
Not correct

You need to use a PC to do it as i did.... And i am not using PC every month...
Dakar - Sénégal - EX1- Nikon D7000 - HVRA1 - H4 - FCP 6.0.6 /
Bruno Demeocq is offline   Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

(800) 223-2500
New York, NY

B&H Photo Video
(866) 521-7381
New York, NY

Texas Media Systems
(512) 440-1400
Austin, TX

Precision Camera
(800) 677-1023
Austin, TX

(800) 323-2325
Mineola, NY

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -6. The time now is 01:05 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2018 The Digital Video Information Network