Shotput is often crashing my new laptop at DVinfo.net

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Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old August 17th, 2008, 11:01 AM   #1
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Shotput is often crashing my new laptop

Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo
2GB ram.

I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing.
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Old August 17th, 2008, 01:25 PM   #2
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what version do you have.
This has not happened to me, but I've only used it a few times.

How often does it happen and exactly when?
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Old August 17th, 2008, 02:03 PM   #3
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That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed.
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Old August 17th, 2008, 02:37 PM   #4
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They are pretty good on response
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Old August 18th, 2008, 12:34 AM   #5
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It's version 2.0.1
It happened 3 out of the 4 times I've used the program
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Old August 18th, 2008, 02:09 AM   #6
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Never crashed mine. Re-install it and re-install the SxS drivers.
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Old August 18th, 2008, 02:45 AM   #7
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They are up to 2.0.2 - try upgrading first
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Old August 18th, 2008, 09:19 AM   #8
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I have the same your Macbook Pro but never crash in mine. I using version 2.0.1
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Old August 18th, 2008, 11:28 AM   #9
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I have a 2.4G new Intel Core 2, also no crashing.
I was using 2.0.0 and just upgraded. Haven't tried the new one yet.

Does it always crash?

When does it happen?

Lenny
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Old August 18th, 2008, 11:36 PM   #10
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It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.
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Old August 19th, 2008, 02:16 AM   #11
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Have you contacted Shotput?
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