Loose LCD Monitor and Camera Handle on EX1 at DVinfo.net

Daniel Weber · January 13th, 2009, 04:54 AM

My one year old EX1 now has started to loosen up near the front of the handle where the pivot joint for the LCD is. Has anyone else seen this happening? It is just out of warranty, though I noticed it right before the warranty was up. I was overseas shooting so I couldn't really do anything about it at the time and returned home after the warranty was up.

Any idea on what such a repair will cost?

I looked for any screws that I could use to tighten it up, but can't find any.

I am in the Sydney, Australia area right now and head out to the Outback to shoot Thursday night. Is there a Sony office where I can take the camera to have them tighten up the handle? I would need this done on an as I wait timeframe.

Thanks,

Daniel Weber

Bob Grant · January 13th, 2009, 05:22 AM

You could try Macray Specialised Services in Artarmon, we get most of our Sony repair work done there.
http://www.macray.com.au/

Ask for Paul, tell him I referred you. Explain your situation and he might be able to effect repairs
while you wait.

Graeme Fullick · January 13th, 2009, 07:11 PM

Daniel,

I too have dealt with Macray's, and they are really good, but the EX1 experts for repair in Sydney are Definitech phone 9620 7588. The head technician there is Don.

Hope this helps,

Bruce Rawlings · January 14th, 2009, 03:09 AM

My EX1 had this problem - the LCD was very loose. It was fixed by Sony Pencoed - UK under warranty.

Duncan Craig · January 14th, 2009, 03:25 PM

Is your EX1 not covered under the 2 year Sony Silver Service jobby?

January 13th, 2009, 04:54 AM	#1
Daniel Weber Major Player Join Date: Mar 2005 Location: Maryland, USA Posts: 696	Loose LCD Monitor and Camera Handle on EX1 My one year old EX1 now has started to loosen up near the front of the handle where the pivot joint for the LCD is. Has anyone else seen this happening? It is just out of warranty, though I noticed it right before the warranty was up. I was overseas shooting so I couldn't really do anything about it at the time and returned home after the warranty was up. Any idea on what such a repair will cost? I looked for any screws that I could use to tighten it up, but can't find any. I am in the Sydney, Australia area right now and head out to the Outback to shoot Thursday night. Is there a Sony office where I can take the camera to have them tighten up the handle? I would need this done on an as I wait timeframe. Thanks, Daniel Weber

January 13th, 2009, 07:11 PM	#3
Graeme Fullick Major Player Join Date: Mar 2005 Location: Newcastle, Australia Posts: 337	Daniel, I too have dealt with Macray's, and they are really good, but the EX1 experts for repair in Sydney are Definitech phone 9620 7588. The head technician there is Don. Hope this helps, __________________ Graeme

January 14th, 2009, 03:25 PM	#5
Duncan Craig Major Player Join Date: Jul 2003 Location: Leeds, UK Posts: 660 Images: 10	Is your EX1 not covered under the 2 year Sony Silver Service jobby? __________________ FCPX/LS300/EX1/FS100/GoPro/Vinten/HotHead/Jib/Track/Dedos/Lightstorm/Coollights

January 13th, 2009, 05:22 AM	#2
Bob Grant Trustee Join Date: Nov 2005 Location: Sydney Australia Posts: 1,570	You could try Macray Specialised Services in Artarmon, we get most of our Sony repair work done there. http://www.macray.com.au/ Ask for Paul, tell him I referred you. Explain your situation and he might be able to effect repairs while you wait.

January 14th, 2009, 03:09 AM	#4
Bruce Rawlings Major Player Join Date: Feb 2008 Location: Cardiff, Wales, UK Posts: 410	My EX1 had this problem - the LCD was very loose. It was fixed by Sony Pencoed - UK under warranty.