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Sony XDCAM EX Pro Handhelds
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Old January 28th, 2009, 10:07 AM   #1
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My Sony EX3 is useless

Just thought I would let you all know that my brand new Sony EX3 took a nose dive off my tripod and smashed upon impact with the floor. The lens has snapped appart into two pieces, I am not sure if the body mount has also become distorted, in which case the camera will be a write off. The bad news is that my insurance will not cover the camera as I didn't register it with them. I guess Christmas and other distractions got in the way of my usual business activities.

What on earth do I do with a DM shoulder brace, Kata 197 bag and several memory cards. I can't afford to replace the camera at this stage.
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Old January 28th, 2009, 10:46 AM   #2
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Very sorry about this, Vincent... and I hate to be morbid, but... photos?

In the US, homeowners insurance *might* cover it if it's been declared on the policy. Unfamiliar with how these things work in the UK though.
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Old January 28th, 2009, 11:06 AM   #3
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man, I am really sorry! I know the feeling. I dont even know what your options could be, this is a really tough situation. but if the body still works maybe you can find a decent lens to throw on there to keep ya going.

good luck.
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Old January 28th, 2009, 11:39 AM   #4
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Originally Posted by Chris Hurd View Post
Very sorry about this, Vincent... and I hate to be morbid, but... photos?

In the US, homeowners insurance *might* cover it if it's been declared on the policy. Unfamiliar with how these things work in the UK though.
Thanks Chris, I am trying the homewoners route, I will post a picture later - just as soon as I have dried my eyes. My 8 year old daughter emptied her piggy bank and offered me the contents. It's just a bad day.
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Old January 28th, 2009, 12:02 PM   #5
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Oh! I can only tell you what I try to tell myself in those situations, "It's just a machine, thankfully no one got hurt."
It brings little comfort, however. I'm sorry.
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Old January 28th, 2009, 12:08 PM   #6
 
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wow! that's the second EX3 in as many weeks, that I know about. Must be an omen.
;o)
Just remember that the lens elements are just sand.
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Old January 28th, 2009, 12:08 PM   #7
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Thanks Dana,

I nearlyt landed one on my assistant though, someone didn't tighten up the tripod legs - not pointing the finger at anyone, but I have never dropped anything or broken any equipment in the last 30 years.

Anyway, as you say no one was hurt and it is only a machine. I was in the middle of a big project which needs to be completed before the end of February. I will start again from scratch and use my Canon XH A1 - unfortunately this is a PAL format camera so I can't mix the footage from the Sony as I shot all the material in NTSC (for US market).

For those with an interest, here is a quick shot of the camera

ex3
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Old January 28th, 2009, 12:12 PM   #8
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Just remember that the lens elements are just sand.
Dust to dust etc.

I wil have the camera body looked at, hopefull there may not be any distortion on the lens mount, but I am not holding out much hope.

A replacement lens will cost £1012.00 ($1448)
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Old January 28th, 2009, 12:20 PM   #9
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i would fight with your insurance company.
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Old January 28th, 2009, 12:23 PM   #10
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other insurance options

Any chance the camera is covered by a credit card? Large purchases made on the Amex card are covered for a period of time, although I'm not sure how long. Any port in a storm, it may be worth checking out if it was a CC purchase.
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Old January 28th, 2009, 01:21 PM   #11
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Thank you Denis,

Someone else has just pointed this out to me, I will check with BarclayCard to see if this is covered.

All the years I have paid out on camnera insurance without a single claim, and I let this one slip through the net. We learn the hard way.
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Old January 28th, 2009, 01:46 PM   #12
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Quote:
Originally Posted by Ian Planchon View Post
man, I am really sorry! I know the feeling. I dont even know what your options could be, this is a really tough situation. but if the body still works maybe you can find a decent lens to throw on there to keep ya going.

good luck.
I don't know how much a new EX3 lense would be but I was surprised to hear that the complete EX1 lense including zoom handle is only about $1000 as a spare part.
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Old January 28th, 2009, 02:20 PM   #13
 
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Vincent, you have my deepest, most sincere sympathies on your recent loss.

My stomach flipped just reading abobut it!
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Old January 28th, 2009, 03:28 PM   #14
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I know how you feel Vincent in my 20 years, here's my catastrophe list if this makes you feel any better.

1. AG-456 nose dive
2. PVM Monitor stolen
3. PD150 stolen

After the AG-456 Nose Dive, I never leave my camera on a tripod, it goes where I go.
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Old January 28th, 2009, 03:29 PM   #15
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I dropped my EX1 a few months back and sent it to Sony here in France hoping my 2 year prime support would cover it but alas no go.

Since it was dropped I have to fork out some 1385.00 Euros for a new lens and cover rear handle.

Although it was all my fault I am not a very happy camper.
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