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Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old February 19th, 2009, 05:36 AM   #1
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Grrr! Sony didn't update my firmware

I had the battery drain problem and sent off the camera thinking it would also come back with firmware V1.11 - only to find yesterday that it has been updated only to V1.05. Calling Sony this morning they they said V1.11 adds functionality and is not a primesupport feature. I'm furious - anyone know the best place here in the UK to get it upgraded?

David
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Old February 19th, 2009, 05:42 AM   #2
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David, from what I understand about the EX1's FW 1.11, it is an update that you need to pay for. I seems that you did not ask for the update, and through no fault of your own, did not get it because of the cost involved.

Good luck with the update.
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Old February 19th, 2009, 10:26 AM   #3
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I remember at the time that Sony said they would only upgrade for free before the end of November. Still it seems a bit tight not to do it if they have your camera anyway - it doesn't take long.

If you want to email me, I'm sure I could point you in the direction of the upgrade.

N
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Old February 19th, 2009, 10:31 AM   #4
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You have a P.M.

Regards,
Luca
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Old February 19th, 2009, 01:29 PM   #5
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David, you have a pm from me as well.

Paul.
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Old February 20th, 2009, 12:24 PM   #6
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do it yourself. the link to the file is easy to come by...
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Old February 20th, 2009, 12:51 PM   #7
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Quote:
Originally Posted by Andrew Hollister View Post
do it yourself. the link to the file is easy to come by...
Yes it is thanks Andrew
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