sony sxs card intergrity checker at DVinfo.net

Darren Vallence · March 17th, 2009, 02:45 AM

Hi, as we now know a sony 16gb sxs card let me down. I had to push sony real hard to tell them that its all there kit so they are to blame. Is there a sony sxs card intergrty checker so on occasions I can check my cards integrity out in a test rather than a official shoot?

Regards

Darren

Brian Cassar · March 17th, 2009, 04:51 AM

Could you kindly indicate what happened with your 16GB SxS card and the footage?

John Hedgecoe · March 17th, 2009, 06:16 AM

Do you format your cards in camera before each shoot?

Darren Vallence · March 17th, 2009, 06:19 AM

Lost Clips on EX3 SxS card... Well this is pretty serious then. I have just come back from filming a wedding, 2 camera shoot. I have 4 x 16gb cards and 4 x 8gb cards, a ex1 and a ex3.

On occasions I have had to restore media, it tells me to do so, I do and all is good. I filmed the wedding yesterday and was backing up the chips onto the 2 hard drives as usual. Chip 1 of 16gb, good, next chip 2 well it said must restore media, I thought no worries will do, BUT it does not come up with the execute option to do so, it just says I have to do it. So it just sits there telling me, but I cannot do it. Just a small icon of the sxs card on the VF and says restore media

. Anyway I put it to thumb nail, and it says “ Media Error, Media A needs to be restored” But it will not let me do it. I put it in the ex1 with the old firmware and it does show the clips in player mode. It shows all the clips there and every now and then it shows a black picon, maybe 6 or 7 of them randomly placed for thumb nails When I cursor to them they say duration is none and file format Of this clip is 1080i 60i. I film in 50i like the rest of the pal guys. I can’t select the clip either. It says it has no duration And is the wrong format.

When the player trys to play the previous clip then rolls on to the bad clip it says can’t play media must be restored. Because the ex1 can see the clips and the ex3 which it was shot on doesn’t want to I had to go and copy clip by clip all the shots off the chip to another missing out the 7 random black clips. Lucky enough the service was on chip 1 and I have really only really missed the 5 minute first dance clip which could be serious but I had 2 cameras on that so I have it.

This is really really bad news and has knocked my ex3 experience and confidence for the future. I still have all the clips on the chip including the black 1080 60i no duration clips, can anyone give me any advice or tips on what to do, what could it of been and can I see those black clips somehow? If this was a corporate video on a 1 camera shoot, this would send my business down the drain. Even a wedding video if it went service bad I would have to give all the money back and loose reputation. I never had this problem with tape. Everybody please help.

and yes, I format fully the cards after each backup!

Leonard Levy · March 17th, 2009, 10:19 AM

Darren
did you hit the write protect tab before putting the SxS card in your computer?

What kind of computer and how do you download - drag and drop? Clip Browser?

Darren Vallence · March 17th, 2009, 10:30 AM

It did not make it that far to the computer, it would not play the clips in the ex3 before I went to the computer, the ex3 said i need to restore but it did not let me, there was no button that said restore like I have seen before!

Daz

Brian Cassar · March 17th, 2009, 11:24 AM

It seems that it is not the first time that the camera has asked you to restore media. Am I right? Did it happen before this wedding? If so there must be something wrong as it is not usual to have a "restore media" appearing at random.

Darren Vallence · March 17th, 2009, 01:20 PM

I must admit, recently it has been happening, but I paid no real attention to it at the time, I have 8 cards so it could of been anyone of the 8 cards so i did not concern.

I also thought that restore media was common place and its just simply cleaning up the metadata?

hmmm

daz

Brian Luce · March 17th, 2009, 02:39 PM

We have a similar problem with our EX3. Hopefully the latest firmware will fix it. You're right, it rattles confidence in the camera.

Alister Chapman · March 17th, 2009, 03:00 PM

You should only need to restore media if you do something to upset the data on the card. For example ejecting the card mid shot, unplugging the camera or card from a computer without ejecting or disconnecting the card via windows or the OS. Unexplained media restores should be investigated further as they are not normal. It could just be something simple like a dirty connection or something more serious.

Anthony McErlean · March 17th, 2009, 04:00 PM

Not being the owner of an EX3 I know nothing about this. So how serious is this?.
I see Brian Luce had a similar problem, Was it user error or something more serious.
You cant afford for this to happen at all, that is loosing some footage.

Mitchell Lewis · March 17th, 2009, 09:41 PM

How do you format your cards? In the camera or in the computer?

David Issko · March 17th, 2009, 11:42 PM

Quote:

Originally Posted by Mitchell Lewis

How do you format your cards? In the camera or in the computer?

in camera when required

David Issko · March 17th, 2009, 11:45 PM

Most of us know this but for the newcomers to the EX world, just ensure that you don't do anything to the camera or sxs cards while the red LEDs in the sxs card section are on. Wait until they are green before moving on to the next task.

Anthony McErlean · March 18th, 2009, 02:26 AM

I (soon) would be classed as a "newcomer to the EX world"

What about a "To do list" and/or a "Not to do list". Perhaps a new thread would be needed regarding this, perhaps its already posted somewhere. Only I thought but it could be an important one.

March 17th, 2009, 02:45 AM	#1
Darren Vallence New Boot Join Date: Aug 2008 Location: Newbury England Posts: 5	sony sxs card intergrity checker Hi, as we now know a sony 16gb sxs card let me down. I had to push sony real hard to tell them that its all there kit so they are to blame. Is there a sony sxs card intergrty checker so on occasions I can check my cards integrity out in a test rather than a official shoot? Regards Darren

March 17th, 2009, 06:19 AM	#4
Darren Vallence New Boot Join Date: Aug 2008 Location: Newbury England Posts: 5	sxs problem Lost Clips on EX3 SxS card... Well this is pretty serious then. I have just come back from filming a wedding, 2 camera shoot. I have 4 x 16gb cards and 4 x 8gb cards, a ex1 and a ex3. On occasions I have had to restore media, it tells me to do so, I do and all is good. I filmed the wedding yesterday and was backing up the chips onto the 2 hard drives as usual. Chip 1 of 16gb, good, next chip 2 well it said must restore media, I thought no worries will do, BUT it does not come up with the execute option to do so, it just says I have to do it. So it just sits there telling me, but I cannot do it. Just a small icon of the sxs card on the VF and says restore media . Anyway I put it to thumb nail, and it says “ Media Error, Media A needs to be restored” But it will not let me do it. I put it in the ex1 with the old firmware and it does show the clips in player mode. It shows all the clips there and every now and then it shows a black picon, maybe 6 or 7 of them randomly placed for thumb nails When I cursor to them they say duration is none and file format Of this clip is 1080i 60i. I film in 50i like the rest of the pal guys. I can’t select the clip either. It says it has no duration And is the wrong format. When the player trys to play the previous clip then rolls on to the bad clip it says can’t play media must be restored. Because the ex1 can see the clips and the ex3 which it was shot on doesn’t want to I had to go and copy clip by clip all the shots off the chip to another missing out the 7 random black clips. Lucky enough the service was on chip 1 and I have really only really missed the 5 minute first dance clip which could be serious but I had 2 cameras on that so I have it. This is really really bad news and has knocked my ex3 experience and confidence for the future. I still have all the clips on the chip including the black 1080 60i no duration clips, can anyone give me any advice or tips on what to do, what could it of been and can I see those black clips somehow? If this was a corporate video on a 1 camera shoot, this would send my business down the drain. Even a wedding video if it went service bad I would have to give all the money back and loose reputation. I never had this problem with tape. Everybody please help. and yes, I format fully the cards after each backup!

March 17th, 2009, 03:00 PM	#10
Alister Chapman Inner Circle Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 4,957	You should only need to restore media if you do something to upset the data on the card. For example ejecting the card mid shot, unplugging the camera or card from a computer without ejecting or disconnecting the card via windows or the OS. Unexplained media restores should be investigated further as they are not normal. It could just be something simple like a dirty connection or something more serious. __________________ Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com

March 17th, 2009, 09:41 PM	#12
Mitchell Lewis Trustee Join Date: Dec 2008 Location: Kennewick, WA Posts: 1,124	How do you format your cards? In the camera or in the computer? __________________ Sony EX3, Canon 5D MkII, Chrosziel Matte Box, Sachtler tripod, Steadicam Flyer, Mac Pro, Apple/Adobe software - 20 years as a local videographer/editor

March 17th, 2009, 11:45 PM	#14
David Issko Major Player Join Date: Jul 2008 Location: Melbourne, Australia Posts: 393	Most of us know this but for the newcomers to the EX world, just ensure that you don't do anything to the camera or sxs cards while the red LEDs in the sxs card section are on. Wait until they are green before moving on to the next task. __________________ David Issko Edit 1 Video Productions

March 17th, 2009, 04:51 AM	#2
Brian Cassar Major Player Join Date: Jan 2007 Location: Malta Posts: 306	Could you kindly indicate what happened with your 16GB SxS card and the footage?

March 17th, 2009, 06:16 AM	#3
John Hedgecoe Regular Crew Join Date: Dec 2007 Location: Bangkok, Thailand Posts: 146	Do you format your cards in camera before each shoot?

March 17th, 2009, 10:19 AM	#5
Leonard Levy Trustee Join Date: Feb 2006 Location: USA Posts: 1,684	Darren did you hit the write protect tab before putting the SxS card in your computer? What kind of computer and how do you download - drag and drop? Clip Browser?

March 17th, 2009, 10:30 AM	#6
Darren Vallence New Boot Join Date: Aug 2008 Location: Newbury England Posts: 5	It did not make it that far to the computer, it would not play the clips in the ex3 before I went to the computer, the ex3 said i need to restore but it did not let me, there was no button that said restore like I have seen before! Daz

March 17th, 2009, 11:24 AM	#7
Brian Cassar Major Player Join Date: Jan 2007 Location: Malta Posts: 306	It seems that it is not the first time that the camera has asked you to restore media. Am I right? Did it happen before this wedding? If so there must be something wrong as it is not usual to have a "restore media" appearing at random.

March 17th, 2009, 01:20 PM	#8
Darren Vallence New Boot Join Date: Aug 2008 Location: Newbury England Posts: 5	I must admit, recently it has been happening, but I paid no real attention to it at the time, I have 8 cards so it could of been anyone of the 8 cards so i did not concern. I also thought that restore media was common place and its just simply cleaning up the metadata? hmmm daz

March 17th, 2009, 02:39 PM	#9
Brian Luce Inner Circle Join Date: Jan 2006 Posts: 2,290	We have a similar problem with our EX3. Hopefully the latest firmware will fix it. You're right, it rattles confidence in the camera.

March 17th, 2009, 04:00 PM	#11
Anthony McErlean Trustee Join Date: Oct 2008 Location: Northern Ireland Posts: 1,076	Not being the owner of an EX3 I know nothing about this. So how serious is this?. I see Brian Luce had a similar problem, Was it user error or something more serious. You cant afford for this to happen at all, that is loosing some footage.

March 18th, 2009, 02:26 AM	#15
Anthony McErlean Trustee Join Date: Oct 2008 Location: Northern Ireland Posts: 1,076	I (soon) would be classed as a "newcomer to the EX world" What about a "To do list" and/or a "Not to do list". Perhaps a new thread would be needed regarding this, perhaps its already posted somewhere. Only I thought but it could be an important one.