Hard Reset button on ex1? froze at xdcam screen at DVinfo.net

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


Reply
 
Thread Tools Search this Thread
Old September 9th, 2009, 10:09 AM   #1
Regular Crew
 
Join Date: Dec 2005
Location: Toronto Ontario, Canada
Posts: 28
Hard Reset button on ex1? froze at xdcam screen

Anyone know if there is a hard reset button on the ex1? The camera is frozen at the xdcam start up screen and just turns itself on and off. I can't access the menu so the in-camera reset is not an option. Anyone else ever heard of this problem?
Tony Edgar is offline   Reply With Quote
Old September 9th, 2009, 11:20 AM   #2
Regular Crew
 
Join Date: Nov 2008
Location: San Francisco, CA
Posts: 121
Yikes. A quick search of the owner's manual pdf didn't see any hardware reset.

Have you tried removing the battery and all the cards? Let it sit like that for five or ten minutes and try again.

Sorry to hear that your cam has lost its mind.
__________________
EX3, Z1U, FX1, D1X / NeXTstation Turbo Color / FCS3
Brooks Graham is offline   Reply With Quote
Old September 22nd, 2009, 02:20 PM   #3
Trustee
 
Join Date: Feb 2006
Location: USA
Posts: 1,684
Help I just experienced tyhe same problem on a shoot. Tony did you find out what this was?
Leonard Levy is offline   Reply With Quote
Old September 22nd, 2009, 02:36 PM   #4
Regular Crew
 
Join Date: May 2006
Location: Daegu, Korea
Posts: 180
Perhaps removing the backup/settings battery would help?
Daniel Bates is offline   Reply With Quote
Old September 22nd, 2009, 05:47 PM   #5
Trustee
 
Join Date: Feb 2006
Location: USA
Posts: 1,684
where is that battery?
Leonard Levy is offline   Reply With Quote
Old September 22nd, 2009, 05:58 PM   #6
Regular Crew
 
Join Date: May 2006
Location: Daegu, Korea
Posts: 180
From page 125 of the manual:

1. Open the cover of the backup battery holder on the bottom by loosening the screw, and remove the battery. (Illustration: directly next to the tripod mounting plate)

2. Insert a new backup battery (CR2032) with the + symbol facing outside.

3. Attach the cover in the original position.
Daniel Bates is offline   Reply With Quote
Old September 22nd, 2009, 11:57 PM   #7
Trustee
 
Join Date: Feb 2006
Location: USA
Posts: 1,684
EX-1 won't boot - Help!

My Ex-1 will not boot.
The camera gets to the xdcam start up screen and then just turns itself off then on again over & over. I can't access the menu so the in-camera reset is not an option.
I have tried A/C & batts.
Tried starting with the switch set to media.
Tried changing the cr2032 battery ( I think I installed it correctly - it didn't seem to fit very well.

Help?

Lenny Levy
Leonard Levy is offline   Reply With Quote
Old September 23rd, 2009, 08:02 AM   #8
Inner Circle
 
Join Date: Feb 2004
Location: Brooklyn, NY, USA
Posts: 3,777
Try removing (rather than changing the internal battery) and leave it out for many minutes (even a day to sure but just a few minutes really might be enough). Turn the camera on/off during that time to ensure any residual charge is drained as well. Then reinstall the battery.
Craig Seeman is offline   Reply With Quote
Old September 23rd, 2009, 02:49 PM   #9
Trustee
 
Join Date: Feb 2006
Location: USA
Posts: 1,684
Craig,
Thanks for responding.
Do you know that will work or is it just a guess? Otherwise I am about to send it off for repair ASAP. I'll wait if its a pretty sure bet.

I already did leave the battery out for a good 1- 2 hours yesterday when I bought a new 2032. I found it tricky to get the replacement to lay in correctly though I eventually got it.

Lenny
Leonard Levy is offline   Reply With Quote
Old September 23rd, 2009, 02:57 PM   #10
Inner Circle
 
Join Date: Feb 2004
Location: Brooklyn, NY, USA
Posts: 3,777
It depends on whether the issue is software, firmware, hardware related. Not only is that not sure neither is Sony's repair. It all depends on whether you can try one more thing vs a possible 3 week turnaround by Sony.
Craig Seeman is offline   Reply With Quote
Old September 23rd, 2009, 04:11 PM   #11
Major Player
 
Join Date: Feb 2005
Location: Carlisle, PA
Posts: 451
I guess you removed all the SxS cards and tried it?
I would also try holding down the menu button, menu scroller, and cancel button when staring up. That's what I'd try...
Kevin Spahr is offline   Reply With Quote
Old September 23rd, 2009, 04:52 PM   #12
Regular Crew
 
Join Date: Dec 2005
Location: Toronto Ontario, Canada
Posts: 28
Camera is at Sony guys. They don't know what's wrong with it yet. I'll let you know when I get it back. Apparently I'm not the only one with this problem...
Tony Edgar is offline   Reply With Quote
Old September 23rd, 2009, 05:02 PM   #13
Trustee
 
Join Date: Feb 2006
Location: USA
Posts: 1,684
Tried all of that stuff to no avail. Any ideas folks. For others who did the firmware upgrade yourself: does your battery still die if left on the camera.

Lenny Levy

Last edited by Pete Bauer; October 19th, 2009 at 01:38 PM. Reason: Removed text about a phone call to Tony Edgar - original text in Reported Post thread
Leonard Levy is offline   Reply With Quote
Old September 24th, 2009, 02:27 AM   #14
Major Player
 
Join Date: Jun 2006
Location: Studio Alnitak, Melbourne, Victoria, Australia
Posts: 640
Images: 3
The battery draining was corrected by a hardware fix (2 circuit boards replaced).
Serena Steuart is offline   Reply With Quote
Old September 24th, 2009, 06:54 PM   #15
Regular Crew
 
Join Date: Nov 2007
Location: Manhattan, Kansas
Posts: 123
The firmware upgrade didn't do anything about the battery discharge problem. That requires a circuit board replacement.
Pete
Clark Peters is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 01:25 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network