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Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


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Old October 10th, 2009, 02:06 PM   #1
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Join Date: Dec 2007
Location: Ocean View Hawaii
Posts: 88
EX-1 back to Sony for service

I was shooting my EX-1 on a tripod out doors. slot A was a S x S card and slot B was an
M x R with an 8 gig Sandisk card. after the card slots switched i got a message that the media would need to be (sorry i forget the exact term here) reformated?. there was a menu with a cancel and exacute. the cancel was high lighted when i tried to toogle to the excute, nothing happened. when i tried to power down nothing happened. first i thought it was the power switch which has always seemed frail to me. finally i pulled the battery and tried to power up the camera. the camera came on and would record but i could not activate any menues to reset.

i will look at the media later today and post my findings.

i called sony, they had me to try powering with the charger. still no joy. they said it sounded like a loose ribbon wire to the board and to send it in. so i Fedexed it to the service center in Honolulu yesterday Oct. 9. the camera is still under warrenty.

this camera gets transported in a custom cut foam pelican case and is treated very well. i had on one other occasion lost some media and that was midday sun, run and gun in Bangkok and it was very hot.

in other posts i had read about the frailty of the on/off switch, so i thought i would post this in case other owners had similar experiances. the forum is a great place to figure if you are having a one off fault or living through a recognized weakness.

aloha
tito
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Old October 10th, 2009, 02:18 PM   #2
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I wonder if the menu selection switch has gone bad?

I had one that wasn't working 100% right out of the box. The 4-way toggle could work in one direction but not the other. Sony repaired it under warranty.
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Old October 12th, 2009, 04:00 PM   #3
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Join Date: Dec 2007
Location: Ocean View Hawaii
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Dean i will let you know, i am down in Ocean View on the big island, my phone is 939 7675 sometime when you are going to be in Kona please call me and arrange a meeting.
aloha
tito
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