Andrew & Eva

I will make sure to talk to Nichelle, our sales admin, regarding your orders. I'm behind on my voicemail. You will here from us on Monday.

Andy

Thanks for the reply, I've called them today, they said that it will be here in 3 weeks , however, they quoted me for $89 +$ 10 for shipping. So it's AUD$99 inc GST not $310

Thanks Andy for posting up these pics of the Tiffen filter and comparison with the EX1R and the 350. I think I like the 350 best!

Tiffen T1 Far Red Filter and the Sony EX Cameras | CineTechnica

Look forward to receiving the filter
Steve

Hi David Large format 4x4 filters a expensive but the one filter will fit all my lens. Did you check if the filter you looking at to is the thin type other wise you may have issues putting the lens hood on the EX1/Ex3.

I have been trying to buy this filter for weeks now and although I have finally received an answer from Abel, including apologetic emails from Andy and follow up emails from the sales person telling me they still don't have stock, I think I will be waiting for some other place to get stock.

My first attempt to purchase went nowhere with there being no way for a Canadian to buy online. Two emails went unanswered from the web site form. I finally called and was told I could have the one filter left in stock and that I would get a call with the total and I could give my credit card over the phone to buy. Four days later when I got nothing and my shoot had come and gone I emailed Andy through this forum. He got back to me after a couple of days and ensured me I would be taken care of.

I have provided my shipping address and shipping instructions, but keep getting a price quoted that does not include any shipping.

I just got another email from Abel advising that filters might be in stock sometime in the next two weeks and what size did I want again? A credit card form for authorization was sent for me to fill and and sign for a quote I don't have for filters that aren't in stock, but might be.......

This form is also a bad news item. Abel is requiring that I include an image of my drivers license and an image of my credit card. Providing these images is way beyond normal security cautions and puts me at high risk of ID theft. It is not something I am willing to do.

My dealings with Abel have been frustrating, insulting that I have to prove I am not a criminal, and a waste of time.

Andy, you really need to stop treating customers like this. I have been trying to buy these filters from you since October 14th, and have had to force a response. Do you really want to sell things to people?

As per Andy's promise, I've just been contacted by Nichelle Deaver, the Sales Administrator, with a very nice nice offer for the 4x5.65" T1 version (I need this size for my Letus / matte box setup). As I understand it, all the non-US residents' problems may be solved by simply wire transferring the money, which I'm going to do.

So, no reason to complain, really.

Like Piotr I was contacted today by Nichelle today. The deal about supplying a photocopy and the front of the driver's license is not typical of retail outlets but it's not that unusual, particular in the US where ID theft is a real. Many of the sales Abel Cine Tech are going to do will be in the thousands of dollars so I can appreciate their concern.

They didn't have stock but should have it within a week. We've been living with the problem for over a year another week I can live with.

Hi.

Will someone please let me know if these filters,

1. Fit under the hood?
2. Have another thread in front for possible use with a circular polarizer?

I like the results I see. I will get one either way because I have to. Thanks Sony!

PayPal ...
 

Another method is to have Abel-Cine send a PayPal invoice which includes shipping costs and pay that way. You pay up front and then they ship. This system has worked very well via equipment I have bought from other companies. The credit card front and back scan is used by B&H. I have been buying from them for years ... have spent a lot of money over the years and have never had a problem as a result. It's an OK system but ... PayPal is better!
Piotr ... I have asked Abel-Cine if they can provide 2 filters ... one with screw threads on one side and another with screw threads on both sides (fit to the 77mm lens ... then the 35mm adapter ... then the lens and matte box.) This gives you an extra 4X5 lens frame in the matte box.
If they don't have both ... I'll get a 4X5 and a single sided 77mm screw thread. This is a single camera problem after all.

[QUOTE=Leonard Levy;1432963]
...
I got my 77mm filter with threads on both sides so it can be coupled inside a Letus type adapter. I haven't checked to see if that fits inside the EX-1 hood


Leonard,

My tiffen t1 IR with threads front and back has just arrived, is about 3 to 4 mm thick and fits under the EX1 lens hood without any problems.

A quick test confirms that it solves the problem of 'red/brown' blacks.

However it does not fit between lens and the Sony VCL EX0877 wide angle lens.

Does any one have a solution for this?

Brian

Oh yeah - I forgot about WA adapters. We're still kinda screwed if we want to use one of those. I want to get a bayonet style WA adapter eventually, and those don't have outer threads a lot of times.

Where did you get your filter from Brian?

From Ebay... but don't see any more there just now.

My camera is still in repair but I did get to try the new filter for an second yesterday just to see if the standard (non "slim" with threads on both sides) filter fits under the EX-1 hood and it does so have no fear it isn't neccessary to get a slim version.

I was surprised a bit at how much light it lost also so I now understand those who complain that the old 486 had its advantages.

Sounds like an EX 1R is the best solution.

I didn't even get a chance to white balance through it though.

I spoke to Tiffen today and they promised to expedite delivery of the filters to us. We should have them soon.