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Sony XDCAM EX Pro Handhelds
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Old October 15th, 2009, 07:00 PM   #1
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intermittent audio out of headphone jack. Do I need to send EX-1 into Sony?

Hi there,
My headphone-out jack is causing issues. Sometimes I get sound, sometimes I don't. When I turn my headphone-cable prong in the jack, I can find a place where it works for a while, but never for long.
I know it's the jack on the EX-1, and not my headphones, because I've tried two pairs of headphones, with the same result.
So my question is, do I have to send this into Sony to get it fixed? I've had the camera for more than a year now, so it might not be under warranty (if it were under warranty, I'd definitely send it in, because I wouldn't mind getting a firmware upgrade at the same time).
Thanks for any advice,
Malcolm
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Old October 15th, 2009, 10:28 PM   #2
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I'd try using a tiny bit of contact cleaner/conditioner like Deoxit on the plug. Put a tiny bit on the plug and work it in and out several times. If the intermittent issue still persists, you might be looking at a trip to Sony Service.
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Old October 16th, 2009, 08:23 AM   #3
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thanks Dave, I'll give that a try.
Malcolm
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Old October 16th, 2009, 10:35 AM   #4
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Sounds like a loose connection. You do any soldering?
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Old October 16th, 2009, 07:28 PM   #5
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Hi Scot,
I've never soldered, and I wouldn't have the courage to do it for the first time with the EX-1. I'll hope the Deoxit works...
cheers, Malcolm
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