Still having problems: "File Import Failure" in Adobe
 

Hi All,
I am still having problems transferring clips to Time Line or Project window of CS4 or PPro1.5. I could copy all clips from the Sony Clip Browser(SXS Memory Card Reader) to HardDrive(not C:\drive). But when I drag clips from Hard Drive to Project Window, it says "File Import Failure" and file format (.MP4)not supported. The file shows like this:

J:\test1\20100306210847\BPAV\CLPR\Test01\Test01.MP4

I really would appreciate if anyone could help me from the basics..I was trying this for the last 2weeks..I have uninstalled AdobeCS4 and installed PPro1.5. Still no difference.

My machine is a Dell 2.8GHz, 2GB DDR2RAM, plenty of internal and external HDD spaces.

Hope some one out there might help me with step by step procedure to get it going...
I don't know what to do now..

Thx...Pushpa

I'm no Premiere expert but you will need CS4 version for native XDcam support and you use the media browser function to locate and import XDCam clips. You need to copy the whole file structure (including the folder above the BPAV folder). You cannot drag the .mp4 files directly AFAIK

So you would use the media browser to navigate to the folder labelled 2010030621084 and then preview and select clips from there..

Do not change the file structure or delete the extra metadata files (.xml files). I think the clips should reside in the CLPR folder so I assume you've created the Test01 folder...

Thx John...all sorted out now..
Thx for ur help for needy and dumb people like me. Ur help is much appreciated.
Reg,
Pushpa

CS 3.2 also supports native XDcam.