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Sony XDCAM EX Pro Handhelds
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Old July 12th, 2010, 12:21 AM   #1
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Should I Be Worried?

While shooting today on my EX1, the zoom and focus stopped responding. I had it set on Manual focus and servo zoom and was shooting handhled. It happened within the first 10mins of operation. Everything worked as normal after I turned the camera off and on.

Could this be a symptom of something about to break or was it just a glitch?

Thanks
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Old July 12th, 2010, 03:43 AM   #2
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Only a Sony engineer can answer that. Get it checked out.
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Old July 12th, 2010, 05:21 AM   #3
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I had this happen to my EX1 when it was only a month old, and I was far far away from help. It lost ability to focus altogether, auto or manual.
I had is serviced under warranty and sony replaced the complete lens setup.

Suggest you get it serviced as a priority.
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Old July 12th, 2010, 09:19 AM   #4
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Quote:
Originally Posted by Steve Kalle View Post
While shooting today on my EX1, the zoom and focus stopped responding. I had it set on Manual focus and servo zoom and was shooting handhled. It happened within the first 10mins of operation. Everything worked as normal after I turned the camera off and on.

Could this be a symptom of something about to break or was it just a glitch?

Thanks
Had the same thing happen but rebooting the camera did not fix the problem - entire lens assembly was replaced under Sony warranty.
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Old July 12th, 2010, 10:08 AM   #5
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Gosh, this looks like a trend! I have had my EX-1 lens replaced by Sony do to focus control slipping as well.
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Old July 12th, 2010, 11:40 AM   #6
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To those that had the focus go bad - did the zoom also go bad?

When you sent your EX1 in for repair, did Sony require anything besides the camera, such as a battery or cables?

Thanks

Last edited by Steve Kalle; July 12th, 2010 at 01:36 PM.
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Old July 12th, 2010, 07:52 PM   #7
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Zoom and focus failed, auto and manual at same time.
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Old July 12th, 2010, 07:57 PM   #8
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Only focus for me. They just want the camera sent in. Call them up and they will fax you a document to include with the camera.
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